Business Support Assistant - Learning Disability Service - Council HQ - SBO09996
Business Support Assistant - Learning Disability Service - Council HQ - SBO09996

Business Support Assistant - Learning Disability Service - Council HQ - SBO09996

Full-Time 25059 - 26392 £ / year (est.) No home office possible
Scottish Borders Council

At a Glance

  • Tasks: Provide essential admin support to social work and health professionals in a dynamic team.
  • Company: Scottish Borders Council, dedicated to community service and diversity.
  • Benefits: Competitive hourly rate, supportive environment, and commitment to diversity.
  • Other info: Opportunities for career growth and support for veterans and individuals with disabilities.
  • Why this job: Make a real difference in the lives of individuals with learning disabilities.
  • Qualifications: Minimum of 3 Standard Grades including English required.

The predicted salary is between 25059 - 26392 £ per year.

This post is based within the Learning Disability Service Business Support Team, SBC Headquarters, Newtown St Boswells. This team is largely responsible for the administrative support to Social Work staff, NHS Clinical staff and Health and Social Care managers within the Community Learning Disability Team and working closely with those from partner agencies (Police, NHS Borders and Support Services) who work with those in our service.

Duties undertaken include:

  • Telephone answering
  • Being the first point of contact by telephone/email to the public and professionals
  • Letter typing and distribution
  • Minute taking and distribution
  • Organising multi-disciplinary meetings
  • Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
  • Use of NHS applications such as EMIS, SCI Gateway and MS Teams
  • Scanning, uploading and filing
  • Dealing with incoming and outgoing mail
  • Monitoring of admin team mailboxes
  • Completing Mosaic incoming work and tasks on EMIS
  • Attending meetings

Essential

Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent) including English.

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Business Support Assistant - Learning Disability Service - Council HQ - SBO09996 employer: Scottish Borders Council

Scottish Borders Council is an excellent employer, offering a supportive work environment that values diversity and inclusion. Employees benefit from a strong commitment to professional development, with opportunities for growth within the Learning Disability Service and beyond. Located in the picturesque Newtown St Boswells, the council fosters a collaborative culture, ensuring that staff are well-equipped to make a meaningful impact in the community.
Scottish Borders Council

Contact Detail:

Scottish Borders Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Assistant - Learning Disability Service - Council HQ - SBO09996

✨Tip Number 1

Network like a pro! Reach out to people in the Learning Disability Service or similar roles. A friendly chat can open doors and give you insider info about the job.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your skills match the role, especially with admin tasks and using software like Microsoft packages.

✨Tip Number 3

Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you're excited about supporting the Learning Disability Service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Business Support Assistant - Learning Disability Service - Council HQ - SBO09996

Telephone Communication
Email Communication
Minute Taking
Organisational Skills
Use of Microsoft Office Packages
Use of NHS Applications (EMIS, SCI Gateway, MS Teams)
Data Entry
Filing and Document Management
Team Collaboration
Attention to Detail
Customer Service Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Assistant. We want to see how you can contribute to our Learning Disability Service, so don’t hold back on showcasing relevant examples!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Remember, we’re looking for someone who can communicate effectively, just like you’ll need to in this role!

Show Your Enthusiasm: Let your passion for supporting individuals with learning disabilities shine through in your application. We love candidates who are genuinely excited about making a difference, so don’t be shy about expressing why this role matters to you!

Apply Through Our Website: To make sure your application gets to us without any hiccups, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible!

How to prepare for a job interview at Scottish Borders Council

✨Know Your Role

Before the interview, make sure you thoroughly understand the role of a Business Support Assistant within the Learning Disability Service. Familiarise yourself with the key responsibilities like minute taking, organising meetings, and using specific applications like Mosaic and EMIS. This will help you demonstrate your knowledge and enthusiasm for the position.

✨Practice Common Questions

Prepare for common interview questions related to administrative support and teamwork. Think about scenarios where you've successfully managed tasks or worked collaboratively with others. Practising your responses will help you feel more confident and articulate during the interview.

✨Showcase Your Skills

Highlight your relevant skills, especially in communication and organisation. Be ready to discuss how you've handled busy workloads, dealt with public inquiries, or supported teams in previous roles. Use specific examples to illustrate your capabilities and how they align with the job requirements.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, the challenges faced by the Learning Disability Service, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Business Support Assistant - Learning Disability Service - Council HQ - SBO09996
Scottish Borders Council

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