At a Glance
- Tasks: Resolve community issues with empathy and innovative thinking.
- Company: Scottish Borders Council, dedicated to diversity and community support.
- Benefits: Competitive salary, career growth, and commitment to diversity.
- Other info: Flexible working environment with opportunities for personal development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Degree level education and strong communication skills required.
The predicted salary is between 21.04 - 22.83 £ per hour.
Grade: 8A
Hourly Rate: £21.04- £22.83
Salary: £38,400.70 - £41,667.44 per annum
Contract Duration: Permanent
Role Purpose
This post will appeal to those who are looking for a career that requires self-discipline, responsibility and a degree of innovation and thinking "out the box" to try and resolve the variety of issues that concern members of the public. You will have to be a "people person" with good communication skills and the ability to have empathy or be firm, when the situation arises. Your caseload will involve investigation work, good record keeping and an ability to communicate effectively with people from all walks of life, with a variety of issues that they may present. You will work as part of a small independent team, mainly unsupervised; however, you must be able to communicate effectively with a variety of different ages. You may also on occasions, be required to prepare cases to be heard at the court and act as a professional witness.
Essential
- Educated to degree level or equivalent and be able to provide demonstrable equivalent experience in this type of work.
- A current driving licence and use of a vehicle is an essential requirement of this post.
If you have a disability which precludes you from holding a drivers licence, Scottish Borders Council will take into account its responsibility to make reasonable adjustments to allow for your disability. Should it be possible to make such an adjustment in order that you can undertake the travel responsibilities of the post, this will be taken into account in consideration for this role.
Informal Enquiries
Informal enquiries may be made to Colin Bain by telephone on 01835 826782 or by email at cbain@scotborders.gov.uk.
Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit. Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.
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