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- Tasks: Engage customers, create content, and deliver exceptional experiences in a dynamic role.
- Company: Join Scottish Autism, a values-driven organisation making a real impact.
- Benefits: Flexible hours, competitive salary, and a comprehensive benefits package.
- Other info: Perfect part-time opportunity for creative individuals seeking meaningful work.
- Why this job: Make a difference while developing your skills in a supportive environment.
- Qualifications: Strong communication, digital skills, and a passion for customer engagement.
The predicted salary is between 29607 - 31762 £ per year.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Part Time | Fixed Term March 2027 | Home based - travel across Scotland required at times
14.5 hours per week | Flexible working across 4 or 5 days (can be discussed)
Salary: Starting at £29,607 (pro rata), rising to £30,061 after probation. Opportunity to progress to £31,762 at your own pace.
Are you a creative communicator who enjoys building relationships, developing content, and delivering exceptional customer experiences? Are you looking for a role where you can contribute to meaningful change while working flexibly? If so, this could be the perfect opportunity for you.
We're looking for a proactive and imaginative Customer Engagement and Marketing Officer to join our friendly and dynamic team here at Scottish Autism. You'll play a key role in the continued development of Elevate - our Training and Consultancy services - helping us reach new audiences, grow our impact, and ensure every customer interaction is thoughtful and engaging.
About the Role
You'll be the first point of contact for training and consultancy enquiries and play an essential role in promoting our services and ensuring smooth, professional customer journeys from start to finish. This is a varied role where no two days are the same. You'll be involved in everything from coordinating bookings and handling feedback to creating engaging marketing content and supporting event logistics. You'll also support the development and delivery of marketing campaigns, helping to build awareness of our services and strengthen our Elevate brand across Scotland and beyond. Whether it's writing compelling copy, creating content for social media, managing CRM data, or working closely with stakeholders, you'll bring energy, organisation, and creativity to everything you do.
What We're Looking For
- Excellent communication skills - both written and verbal
- Strong digital skills, including Microsoft Office and Canva
- Great time management, with the ability to juggle tasks and meet deadlines
- A team player who works well across departments
- A flexible, can-do attitude and attention to detail
- A commitment to delivering high-quality, inclusive customer experiences
Desirable Criteria
- Experience in customer engagement or marketing
- Knowledge of the training and consultancy sector
- Skills in graphic design and content creation
Why Join Us?
At Scottish Autism, our mission is to enable autistic people to lead fulfilling, happy lives and feel valued as members of their communities. Our team is passionate, values-driven, and committed to learning and improving together. You'll be part of a supportive, flexible working environment that values your growth. This role is designed to fit into your week, with hours spread across 4 or 5 days—perfect for someone seeking a meaningful part-time opportunity.
We're also proud to provide a comprehensive benefits package for our colleagues which includes a range of Wellbeing, Development and Financial perks!
Apply by 29th May 2026. Interviews will be held on 8th June 2026. If you're ready to make a real difference while developing your skills in a creative, values-led organisation, we'd love to hear from you.
Customer Engagement and Marketing Officer - Elevate Training and Consultancy in London employer: Scottish Autism
Contact Detail:
Scottish Autism Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement and Marketing Officer - Elevate Training and Consultancy in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your creativity shine through. Share your ideas on customer engagement and marketing – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive! If you see a gap in their marketing or customer engagement strategies, don’t hesitate to mention it. Offering solutions shows you're already thinking like a team member.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission at Scottish Autism.
We think you need these skills to ace Customer Engagement and Marketing Officer - Elevate Training and Consultancy in London
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description from top to bottom. It’s packed with details about what we’re looking for, and understanding this will help you tailor your application to show us why you’re the perfect fit.
Show Off Your Communication Skills: Since we're after someone with excellent communication skills, don’t hold back! Use your application to demonstrate your writing prowess. Whether it’s in your cover letter or CV, let your personality shine through while keeping it professional.
Highlight Relevant Experience: Make sure to showcase any experience you have in customer engagement or marketing. We want to see how your past roles have prepared you for this position, so be specific about your achievements and how they relate to what we do at Elevate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the necessary details and links to help you along the way!
How to prepare for a job interview at Scottish Autism
✨Know Your Audience
Before the interview, take some time to research Scottish Autism and their Elevate Training and Consultancy services. Understanding their mission and values will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Creativity
As a Customer Engagement and Marketing Officer, creativity is key. Prepare examples of past projects where you've developed engaging content or marketing campaigns. Bring along a portfolio if possible, as this can really help demonstrate your skills in graphic design and content creation.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer engagement scenarios. Think about times when you've successfully managed customer feedback or coordinated events. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, the types of marketing campaigns they’ve run, or how they measure success in customer engagement. It shows your enthusiasm and helps you gauge if the role is right for you.