At a Glance
- Tasks: Engage customers, create content, and support marketing campaigns for impactful training services.
- Company: Join a values-driven team at Scottish Autism, making a difference in people's lives.
- Benefits: Flexible hours, competitive salary, and a comprehensive benefits package.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a creative role that allows you to contribute to meaningful change.
- Qualifications: Strong communication skills, digital proficiency, and a passion for customer engagement.
The predicted salary is between 29607 - 31762 € per year.
Customer Engagement and Marketing Officer
Part Time | Fixed Term March 2027 | Home based - travel across Scotland required at times
14.5 hours per week | Flexible working across 4 or 5 days (can be discussed)
Salary: Starting at £29,607 (pro rata), rising to £30,061 after probation. Opportunity to progress to £31,762 at your own pace.
Are you a creative communicator who enjoys building relationships, developing content, and delivering exceptional customer experiences? Are you looking for a role where you can contribute to meaningful change while working flexibly? If so, this could be the perfect opportunity for you.
We're looking for a proactive and imaginative Customer Engagement and Marketing Officer to join our friendly and dynamic team here at Scottish Autism. You'll play a key role in the continued development of Elevate - our Training and Consultancy services - helping us reach new audiences, grow our impact, and ensure every customer interaction is thoughtful and engaging.
About the Role
You'll be the first point of contact for training and consultancy enquiries and play an essential role in promoting our services and ensuring smooth, professional customer journeys from start to finish. This is a varied role where no two days are the same. You'll be involved in everything from coordinating bookings and handling feedback to creating engaging marketing content and supporting event logistics. You'll also support the development and delivery of marketing campaigns, helping to build awareness of our services and strengthen our Elevate brand across Scotland and beyond. Whether it's writing compelling copy, creating content for social media, managing CRM data, or working closely with stakeholders, you'll bring energy, organisation, and creativity to everything you do.
What We're Looking For
- Excellent communication skills - both written and verbal
- Strong digital skills, including Microsoft Office and Canva
- Great time management, with the ability to juggle tasks and meet deadlines
- A team player who works well across departments
- A flexible, can-do attitude and attention to detail
- A commitment to delivering high-quality, inclusive customer experiences
Desirable Criteria
- Experience in customer engagement or marketing
- Knowledge of the training and consultancy sector
- Skills in graphic design and content creation
Why Join Us?
At Scottish Autism, our mission is to enable autistic people to lead fulfilling, happy lives and feel valued as members of their communities. Our team is passionate, values-driven, and committed to learning and improving together. You'll be part of a supportive, flexible working environment that values your growth. This role is designed to fit into your week, with hours spread across 4 or 5 days—perfect for someone seeking a meaningful part-time opportunity.
We're also proud to provide a comprehensive benefits package for our colleagues which includes a range of Wellbeing, Development and Financial perks!
Apply by 29th May 2026. Interviews will be held on 8th June 2026. If you're ready to make a real difference while developing your skills in a creative, values-led organisation, we'd love to hear from you.
Customer Engagement And Marketing Officer - Elevate Training And Consultancy in Kincardine employer: Scottish Autism
Scottish Autism is an exceptional employer that prioritises a supportive and flexible work culture, allowing you to balance your professional and personal life while making a meaningful impact in the community. As a Customer Engagement and Marketing Officer, you'll enjoy opportunities for personal growth and development within a passionate team dedicated to enabling autistic individuals to lead fulfilling lives. With a comprehensive benefits package and a commitment to inclusivity, this role offers a rewarding experience in a dynamic environment across Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement And Marketing Officer - Elevate Training And Consultancy in Kincardine
✨Tip Number 1
Get to know the company inside out! Research Elevate Training and Consultancy, their values, and their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer engagement and marketing. Think about how your skills align with the job description and be ready to share specific examples of your past successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Scottish Autism.
We think you need these skills to ace Customer Engagement And Marketing Officer - Elevate Training And Consultancy in Kincardine
Some tips for your application 🫡
Show Your Creative Side:As a Customer Engagement and Marketing Officer, creativity is key! Make sure your application reflects your imaginative flair. Use engaging language and showcase any relevant projects or experiences that highlight your ability to create compelling content.
Tailor Your Application:We want to see how you fit into our mission at Scottish Autism. Take the time to tailor your CV and cover letter to the job description. Highlight your experience in customer engagement and marketing, and don’t forget to mention your digital skills!
Be Professional Yet Personable:Remember, you’ll be the first point of contact for enquiries, so let your personality shine through! While maintaining professionalism, infuse your application with warmth and approachability to show us you’re the right fit for our friendly team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Scottish Autism
✨Know Your Audience
Before the interview, take some time to research Elevate Training and Consultancy. Understand their mission, values, and the specific services they offer. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Creativity
As a Customer Engagement and Marketing Officer, creativity is key. Prepare examples of past projects where you've developed engaging content or marketing campaigns. Bring along a portfolio if possible, as this can really set you apart and demonstrate your skills in action.
✨Demonstrate Strong Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal skills and ensure you can convey your ideas effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company's future plans. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation during the interview.
