Vehicle Parts Advisor Modern Apprentice

Overview

Vehicle Parts Advisor Modern Apprentice role at Scottish Apprenticeships.

Job overview

Job purpose

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.

Safe storage of parts.

Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.

Monitoring and solving customer problems/enquiries and processing customer’s orders.

The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.

A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service.

A keen interest in vehicles, the learner must be hard working and motivated with an interest to learn new skills, with excellent communication skills both verbal and written

National 4 PASS in English & Math\’s.

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Responsibilities

• Work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.
• Safe storage of parts.
• Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
• Monitoring and solving customer problems/enquiries and processing customer’s orders.
• Working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.
• Support the dealership, improve sales and provide excellent customer service.
• A keen interest in vehicles, the learner must be hard working and motivated with an interest to learn new skills, with excellent communication skills both verbal and written.
• National 4 PASS in English & Math\’s.