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- Tasks: Support clerical tasks and deliver top-notch customer service in pension administration.
- Company: Join Strathclyde Pension Fund, a key player in public sector pensions.
- Benefits: Gain valuable experience, training, and potential progression to higher qualifications.
- Why this job: Perfect for those seeking hands-on experience in a supportive environment with real impact.
- Qualifications: Good communication skills and a commitment to learning; National 4 in English and Maths preferred.
- Other info: Opportunity to progress to SCQF level 6 in Digital Applications after completing the apprenticeship.
Business Administration Modern Apprenticeship
Join to apply for the Business Administration Modern Apprenticeship role at Scottish Apprenticeships
Business Administration Modern Apprenticeship
1 month ago Be among the first 25 applicants
Join to apply for the Business Administration Modern Apprenticeship role at Scottish Apprenticeships
Job Overview
Job purpose
Strathclyde Pension Fund Is Looking To Recruit Business Administration Modern Apprentices To Help Deliver Clerical And Administrative Support And Provide a High Standard Of Customer Service. General Administrative Support Includes
- Maintaining accuracy of our member database
- Dealing with enquiries from members and employers via telephone, letter and email
- Processing incoming and outgoing mail, printing and photocopying
- Promoting our digital services that includes our website and member online portal Providing support in all areas of pension administration including:
- Processing a range of benefit and payroll calculations via the pension administration system
- Use of task management and document imaging systems
- Working within required timescales and meeting targets
- Responding to enquiries by telephone, letter and email Communicating and delivering a high standard of customer service to:
- Our members
- A wide range of employers
- External organisations Successful candidates will provide support in all areas of the business that includes:
- Providing a high standard of customer service in pension administration
- Operating a telephone contact centre & promoting our digital services
- Handling and responding to enquiries made by telephone, letter and email
- Managing visitors at reception
- Working in partnership with employers to ensure accuracy of our member database
- Maintaining the pension system to comply with LGPS regulations
- Processing a range of pension calculations
- Processing a variety of financial transactions and paying monthly pensions
- Working within required timescales and meeting targets Candidates must show commitment to achieving an SVQ level 2 in Business Administration. Throughout the programme, candidates will receive training, support and on the job experience. There could be an opportunity to progress to an SCQF level 6 in Digital Applications upon completion of the SVQ Level 2
To apply go to https://www.glasgowguarantee.org/Vacancies
- Good verbal and written communications skills
- Be able to work as part of a team
- Able to work independently and use initiative
- English and Maths at National 4 or above are desirable
- Administration/Computing at National 4 or above are advantageous
- Experience of using IT equipment
- Knowledge of Microsoft Office (Word/Excel/Teams)
- Show commitment to learn new skills
- Reliable, hardworking and show an enthusiastic positive manner
Additional Requirements
- Candidates selected for an interview will be required to complete a short numeracy test before the interview
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This employer is part of the Disability Confident scheme. This means if you identify yourself as disabled, and meet the minimum criteria for this job, you should be offered an interview.
Seniority level
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Seniority level
Internship
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Government Administration
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Business Administration Modern Apprenticeship employer: Scottish Apprenticeships
Contact Detail:
Scottish Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Modern Apprenticeship
✨Tip Number 1
Familiarise yourself with the Strathclyde Pension Fund and its services. Understanding their operations and how they support members will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and in writing. Since the role involves handling enquiries from members and employers, being articulate and clear will set you apart from other candidates.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office applications like Word and Excel. Being comfortable with these tools will not only help you in the role but also show your commitment to learning and adapting.
✨Tip Number 4
Prepare for the numeracy test by practising basic calculations and data interpretation. This will boost your confidence and ensure you're ready to tackle this requirement head-on during the interview process.
We think you need these skills to ace Business Administration Modern Apprenticeship
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Business Administration Modern Apprenticeship. Tailor your application to highlight how your experiences align with these requirements.
Highlight Relevant Skills: Make sure to emphasise your verbal and written communication skills, teamwork abilities, and any experience with IT equipment or Microsoft Office. Use specific examples from your past experiences to demonstrate these skills.
Show Commitment to Learning: Express your enthusiasm for learning new skills and your commitment to achieving the SVQ level 2 in Business Administration. Mention any previous training or courses that showcase your dedication to personal development.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial in an administrative role.
How to prepare for a job interview at Scottish Apprenticeships
✨Brush Up on Your Communication Skills
Since the role involves a lot of customer interaction, it's crucial to demonstrate your verbal and written communication skills. Practice answering common interview questions clearly and confidently, and be prepared to discuss how you would handle enquiries from members and employers.
✨Familiarise Yourself with Microsoft Office
As knowledge of Microsoft Office is advantageous for this position, make sure you're comfortable using Word, Excel, and Teams. You might be asked about your experience with these tools, so consider preparing examples of how you've used them in past experiences or projects.
✨Show Your Enthusiasm for Learning
This apprenticeship is all about growth and learning new skills. Be ready to express your commitment to achieving the SVQ level 2 in Business Administration and any future qualifications. Share examples of how you've approached learning in the past.
✨Prepare for the Numeracy Test
Candidates will need to complete a short numeracy test before the interview. Brush up on basic maths skills, such as calculations and data interpretation, to ensure you're ready to tackle this part of the process with confidence.