At a Glance
- Tasks: Plan and coordinate work for operational teams, ensuring efficiency and customer satisfaction.
- Company: Join SSE, a leader in energy transition and infrastructure development.
- Benefits: Competitive salary, flexible benefits, wellbeing support, and family entitlements.
- Other info: Be part of an inclusive workplace that values diversity and growth.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in scheduling, administration, and customer service with strong organisational skills.
The predicted salary is between 30684 - 36666 £ per year.
Base Location: Oxford or Swindon
Salary: £30,684 - £36,666 depending on skills and experience + a range of benefits to support your finances, wellbeing and family.
Working Pattern: 12-month Fixed term contract | Full time, 37 hours | Office based
We are looking for 2 Schedulers to join our team on a 12-month Fixed term contract. As a Scheduler, you'll join the Customer Operations team and work as part of a wider team responsible for planning and coordinating work for our operational teams. You’ll help ensure the right people are in the right place at the right time, supporting the efficient delivery of work and a great experience for our customers. We aim to make the best use of our resources and maintain a utilisation rate of 90% or above across our work schedule.
You Will
- Plan and schedule work for our operational teams, ensuring priority work is completed on time and customer commitments are met.
- Keep training and annual leave records up to date to help make sure teams are resourced effectively.
- Support operational teams by processing and checking paperwork, ensuring information is accurate before it is submitted.
- Respond to enquiries from customers and colleagues by email and telephone, providing a helpful and professional service.
- Take part in daily team huddles, sharing updates, raising concerns and identifying ways to improve how we work.
- Due to the nature of business operations you will be required to respond to emergency events including severe weather as and when required, supporting team members in their ability to respond as is appropriate for their role.
You Will Have
- Experience in scheduling, administration and customer service.
- Great administration, organisational and communication skills, with the ability to manage multiple priorities in a busy environment.
- Experience meeting targets, deadlines or service standards while maintaining a high level of accuracy.
- Good IT skills, including Microsoft Office, particularly Excel, and confidence working with data.
- Experience coordinating people, resources or schedules, with a proactive approach to problem‑solving and continuous improvement.
About SSE
SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low‑carbon future.
Flexible Benefits To Fit Your Life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive.
Scheduler in Swindon employer: Scottish and Southern Electricity Networks
Scottish and Southern Electricity Networks is an exceptional employer, offering a dynamic work culture that values flexibility and collaboration. As a Senior Energy Markets Analyst, you will have the opportunity to engage with key stakeholders while gaining invaluable insights into the energy sector, all within a supportive environment that prioritises employee growth and development. With competitive salaries and a comprehensive benefits package, this role is perfect for those seeking meaningful and rewarding employment in a forward-thinking company.
Contact Details:
Scottish and Southern Electricity Networks Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler in Swindon
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Scottish and Southern Electricity Networks and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Scottish and Southern Electricity Networks!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Scottish and Southern Electricity Networks keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Scheduler in Swindon
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Scottish and Southern Electricity Networks:This is your chance to really connect with the team at Scottish and Southern Electricity Networks. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Scottish and Southern Electricity Networks
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Scottish and Southern Electricity Networks.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Scottish and Southern Electricity Networks that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Scottish and Southern Electricity Networks. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
