At a Glance
- Tasks: Support management and customers, ensuring smooth business processes and high-quality service.
- Company: Join a leading energy company committed to inclusivity and employee wellbeing.
- Benefits: Competitive salary, healthcare discounts, wellbeing support, and family entitlements.
- Other info: Flexible working locations with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team making a real difference in the community.
- Qualifications: Experience in administration, strong communication, and problem-solving skills required.
Base Location: You’ll be expected to spend 50% of your working week in one of the following locations: Aberdeen, Inverness, or Perth.
Salary: £29,504 - £34,757, plus a range of benefits to support your finances, wellbeing, and family.
Working Pattern: 12 months Fixed Term Contract | Full Time.
Role Overview: As an Administrator, you will provide comprehensive support to the management team, customers, and stakeholders, ensuring the efficient and consistent delivery of business processes. You will help ensure that SHEPD Operations and Delivery meets all internal and external standards while delivering a high level of customer service.
Responsibilities:
- Work as part of a multi-skilled administration team, adapting your day-to-day activities to meet changing business needs.
- Support key processes including planned supply interruptions, operational paperwork, ordering supplies, and project delivery activities such as quote acceptances.
- Collate and submit information for regulatory reporting, maintain governance standards, update core systems, produce reports, and help resolve data queries.
- Communicate confidently with customers, handling queries by phone and in writing, ensuring responses meet company procedures and coordinating with relevant teams.
- Raise purchase orders, manage invoices/payments, liaise with suppliers and produce reports to support payment processes.
- Provide support outside normal hours during exceptional storm events to assist with restoration activities.
Qualifications:
- Experience in a similar administrative role, with knowledge of purchase orders, invoicing, SharePoint lists, Microsoft Power Automate (Flows) and delivering excellent customer service.
- Excellent time management and organisational skills, enabling you to effectively prioritise tasks and ensure deadlines are met.
- Strong communication skills, allowing you to engage clearly and professionally with a wide range of stakeholders.
- Strong attention to detail and accuracy, ensuring high-quality and reliable outputs.
- Strong problem-solving skills, with the ability to analyse issues and implement effective solutions.
- The ability to work effectively within a pressured environment, maintaining performance and focus under tight deadlines.
Benefits:
- Discounts on private healthcare and gym memberships.
- Wellbeing benefits including a free online GP and 24/7 counselling service.
- Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Equal Opportunity Employer: SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We are dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive, and we create equal opportunities for everyone to succeed. We especially welcome applications from those who may not be well represented in our workforce or industry.
Administrator employer: Scottish and Southern Electricity Networks
Join a dynamic team as an Administrator at SSE, where you will play a vital role in supporting our management and ensuring exceptional customer service across Aberdeen, Inverness, or Perth. We offer a competitive salary alongside a comprehensive benefits package that includes private healthcare discounts, wellbeing support, and generous family entitlements, all within a culture that values inclusivity and employee growth. With opportunities for professional development and a commitment to work-life balance, SSE is an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Scottish and Southern Electricity Networks Recruitment Team
