Support Worker 2 (REC1772)

Support Worker 2 (REC1772)

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Scottish Action for Mental Health

At a Glance

  • Tasks: Support individuals with mental health challenges through practical and emotional assistance.
  • Company: Join SAMH, Scotland's leading mental health charity, making a difference since 1923.
  • Benefits: Enjoy flexible shifts, funded qualifications, generous leave, and wellbeing support.
  • Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
  • Qualifications: No specific qualifications needed, just a compassionate attitude and great people skills.
  • Other info: Access to your own transport is essential for this role across North Lanarkshire.

The predicted salary is between 24000 - 36000 £ per year.

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland’s Mental Health

Post: Support Worker 2

Ref: REC1772

Location: North Lanarkshire

whilst this is a scale for progression, the starting salary is point 13

Contract: Permanent

About the Role

SAMH is currently looking to recruit Support Workers across our North Lanarkshire Support Service. As a key worker you will establish positive relationships and offer practical and emotional support to the people who use our services and have severe and enduring mental health problems.

Everyone we support is different and we use individually tailored plans to help them to identify where their strengths lie and support them in the areas where they may need it. In this role your attitude and personality matter as much as your skills and experiences. We are looking for initiative, compassion, energy and determination with the ability to motivate and inspire people who use our services to develop their skills and self-confidence and realise their aspirations. This is a challenging and exciting opportunity and you will go home each day knowing you made a difference.

What we are looking for

Respect and dignity for the people who use our services is at the heart of everything we do. You don’t need any specific qualifications, but what you do need is the right attitude and values. We will ask you to join the Protecting Vulnerable Groups (PVG) membership scheme and register with the Scottish Social Services Council (SSSC). We’re looking for people with great people skills who are honest, reliable and resilient in challenging situations.

This post will involve flexible working across the North Lanarkshire Area and our office is based in Airdrie. With a variety of shift patterns to suit the needs of the people we support including day shifts, backshifts and weekends, you will be flexible in the hours and shifts you are available to work. The post will involve travel across various locations in North Lanarkshire so access to your own transport is essential.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

· Fully funded SVQ qualification to meet the conditions of your SSSC registration

· Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.

· Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions

· 30 days annual leave rising to 33 after 5 years’ service

· 4 public holidays

· 2 paid wellbeing days off per year to use on what matters to you

· Team wellbeing budgets

· Workplace pension scheme

· Life Assurance policy

· Employee Assistance Programme

Closing date for applications will be Monday 4th August 2025 at 12 noon.

PVG Scheme Membership, a Right to Work in the UK check and proof of any qualifications declared in your application will be required.

Applications are welcome from people who have experienced mental health difficulties.

Please note we reserve the right to close this vacancy early should we receive a high level of applicants and would encourage you to submit your application as early as possible.

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Support Worker 2 (REC1772) employer: Scottish Action for Mental Health

At SAMH, we pride ourselves on being a compassionate and supportive employer dedicated to improving mental health and wellbeing across Scotland. Our North Lanarkshire Support Service offers a nurturing work environment where you can make a real difference in people's lives while benefiting from extensive training, professional development opportunities, and a generous leave policy. Join us in our mission to empower individuals and contribute to meaningful social change in a role that values your unique skills and personal growth.
Scottish Action for Mental Health

Contact Detail:

Scottish Action for Mental Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker 2 (REC1772)

✨Tip Number 1

Familiarise yourself with SAMH's mission and values. Understanding their commitment to mental health and wellbeing will help you align your personal values with theirs, making it easier to demonstrate your passion for the role during any interviews.

✨Tip Number 2

Highlight your interpersonal skills in conversations or networking events. Since the role requires great people skills, sharing specific examples of how you've positively impacted others can make a strong impression on potential employers.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the job involves various shifts, showing that you're adaptable and willing to work different hours can set you apart from other candidates.

✨Tip Number 4

Consider reaching out to current or former employees of SAMH for insights. They can provide valuable information about the work culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Support Worker 2 (REC1772)

Empathy
Active Listening
Communication Skills
Problem-Solving Skills
Resilience
Flexibility
Teamwork
Initiative
Compassion
Motivational Skills
Understanding of Mental Health Issues
Organisational Skills
Time Management
Respect for Diversity

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand the responsibilities of a Support Worker at SAMH. Familiarise yourself with their mission and values, especially their commitment to mental health and wellbeing.

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your people skills, compassion, and any previous work in mental health or support roles.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for mental health support. Share personal experiences or motivations that drive you to apply for this role, and explain how you can contribute to SAMH's mission.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Scottish Action for Mental Health

✨Show Your Compassion

As a Support Worker, your ability to connect with people is crucial. During the interview, share examples of how you've demonstrated compassion and empathy in previous roles or situations. This will highlight your suitability for supporting individuals with mental health challenges.

✨Demonstrate Flexibility

Given the nature of the role, flexibility is key. Be prepared to discuss your availability and willingness to work various shifts. Mention any past experiences where you adapted to changing circumstances or schedules, as this will show your commitment to meeting the needs of those you support.

✨Highlight Your People Skills

Strong interpersonal skills are essential for this position. Use the interview to showcase your ability to build relationships and communicate effectively. Consider sharing specific instances where you successfully motivated or inspired someone, as this aligns with the values SAMH seeks.

✨Understand SAMH's Mission

Familiarise yourself with SAMH's mission and values before the interview. Being able to articulate why you want to work for them and how you align with their vision of mental health and wellbeing will demonstrate your genuine interest in the role and the organisation.

Support Worker 2 (REC1772)
Scottish Action for Mental Health
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