At a Glance
- Tasks: Support individuals with mental health conditions to live fulfilling lives and achieve their goals.
- Company: Join SAMH, Scotland's leading mental health charity dedicated to positive social change.
- Benefits: Competitive pay, funded qualifications, flexible hours, and generous leave policies.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds, including those with lived experience.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in mental health or social care; caring attitude and strong communication skills are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
For Scotland's Mental Health, SAMH is Scotland's national mental health charity. Today, we operate over 70 services in communities across Scotland, providing mental health social care support, addictions and employment services, among others. Together with national programme work in See Me, respectme, suicide prevention, and physical activity and sport, these services inform SAMH's policy and campaign work to influence positive social change.
SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.
Location: North-East Glasgow (Tollcross & Mount Vernon)
Hours: Bank
Salary: £13.45 per hour; plus sleepover enhancement and on-call payments
Shifts: Various; 8-4pm, 9-5pm, 10-6pm, evening, sleepovers and on-calls
Contract: Bank
About the Role
Are you passionate about working in mental health? Do you have experience using recovery focused interventions? Easterhill and Brisbane are both 24/7 mental health care homes, in Tollcross and in Mount Vernon area of Glasgow. We support people living with moderate to severe and enduring mental health conditions to live fulfilled lives and achieve their goals by providing emotional, social and practical support. This is a challenging and exciting opportunity to make a difference to peoples' lives. The successful candidate will play an important role in providing a person-centred approach, by utilising recovery focused interventions to support individuals to develop the skills and positive support networks required to live an independent life and maintain a tenancy in the community.
We are currently expanding our bank relief pool and are keen to invite applications from highly experienced support workers to join our team. Previous experience of providing emotional and practical support to people with a range of support needs is essential. We are particularly keen to hear from people who have experience of working with people who have mental health problems.
What we are looking for:
- The successful candidates will be able to demonstrate a mature and caring attitude and possess excellent listening and communication skills.
- You should already have experience of working in the field of mental health or social care and must be able to demonstrate a degree of skill in report writing, assessing client need and developing professional support plans.
- SVQ Level II in Social Care or equivalent is highly desirable.
- Whatever your background, a flexible caring compassionate approach combined with good practical skills will be essential.
- In this role, your attitude and personality matter as much as your skills and previous experiences.
- Respect and dignity for the people who use our services is at the heart of everything we do.
- You do not need any specific qualifications at first, but what you do need is the right attitude and values.
- We are looking for people with great people skills who are honest, reliable and resilient in challenging situations.
- You should be flexible in the hours you are available to work.
What we will provide for you:
- You will work in a supportive environment and will be provided with a full induction and training opportunities.
- You will be given the chance to develop your knowledge and skills, as well as develop professionally.
- Some of our benefits include:
- Fully funded SVQ qualification to meet the conditions of your SSSC registration
- Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
- Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
- 30 days annual leave rising to 33 after 5 years' service (pro rata)
- 4 public holidays (pro rata)
- 2 paid wellbeing days off per year to use on what matters to you (pro rata)
- Team wellbeing budgets
- Workplace pension scheme
- Life Assurance policy
- Employee Assistance Programme
Closing date for applications will be Thursday 06th August 2026 at 12 noon.
PVG Scheme Membership, a Right to Work in the UK check and proof of any qualifications declared in your application will be required. Applications are welcome from people who have experienced mental health difficulties.
Please note we reserve the right to close this vacancy early should we receive a high level of applicants and would encourage you to submit your application as early as possible.
SAMH is committed to promoting equality and diversity and to represent the communities we are here to support. We aim to have a truly diverse organisation - diversity of thought, background, experience and of all protected characteristics. We particularly welcome applications from individuals who have experienced mental health problems and individuals from minority communities.
Bank Support Worker (REC1985) - 481590 in Glasgow employer: Scottish Action for Mental Health
Scottish Action for Mental Health is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in Kirkcaldy, our organisation provides comprehensive training opportunities, a generous leave policy of 30 days annual leave, and various perks including a workplace pension scheme and employee assistance programs, making it a rewarding place to work for those passionate about mental health recovery.
Contact Details:
Scottish Action for Mental Health Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bank Support Worker (REC1985) - 481590 in Glasgow
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Scottish Action for Mental Health.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Scottish Action for Mental Health!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Scottish Action for Mental Health, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Scottish Action for Mental Health or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Bank Support Worker (REC1985) - 481590 in Glasgow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Scottish Action for Mental Health:Before hitting send, make sure to tailor your application specifically to Scottish Action for Mental Health! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Scottish Action for Mental Health
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
