Job Title: Head of Service Delivery Location: The Meadows, Camberley (Hybrid) Brand: LRG Salary : Competitive Salary Package About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities The Head of Service Delivery is responsible for the end-to-end performance, governance, and continuous improvement of IT service delivery across LRG, ensuring that all internal teams and third-party suppliers deliver services in line with agreed SLAs, KPIs, and contractual obligations. This role provides a single point of accountability for service performance, supplier management, and operational governance. The Head of Service Delivery will ensure LRG maintains control of its service environment, rather than relying on supplier-led governance structures. This aligns with LRG’s requirement for strong service leadership, performance reporting, and continuous improvement ownership. Key Responsibilities: Service Governance
Head of Service Delivery IT · Camberley HQ, United Kingdom · in Surrey employer: Scottfraser
Leaders is an exceptional employer, offering a dynamic and supportive work environment in Warrington for those looking to advance their careers in the property sector. With a strong focus on professional development, generous benefits including a robust Employee Assistance programme, and a culture that celebrates success through regular awards and incentives, Leaders is committed to fostering growth and excellence among its team members.
