At a Glance
- Tasks: Manage properties, assist tenants and landlords, and ensure smooth tenancy processes.
- Company: Join Romans, a leading property group with a strong reputation in the industry.
- Benefits: Competitive salary, commission, generous holiday, and career growth opportunities.
- Other info: Enjoy a supportive environment with tailored training and development programmes.
- Why this job: Be part of a dynamic team and make a real impact in the property management sector.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 32580 - 39820 £ per year.
Location: The Meadows, Camberley
Brand: Romans
Salary: £27,500 plus a further £4,000 in commission
Hours: Monday to Friday 8:30am to 5pm
Hybrid working offered on successful completion of probation period.
About Romans:
Romans, founded in Bracknell in 1987, are one of the largest and most respected property groups in south-east England. In 2016 we joined forces with our sister company Leaders, and since then more respected brands have joined forces with us so now we have a combined UK network of over 215 estate and letting agencies, known as LRG. LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities:
Reporting to the Team Manager/Head of Centre, Romans are seeking a Property Manager to join our dedicated and dynamic team based in our Head Office in Camberley. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
Key Responsibilities:
- You’ll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy.
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issues.
- If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor.
- Updating all parties on a regular basis by both phone, email or text and logging notes.
- To make regular ‘well being’ calls to the landlord.
- Working with the property management team to ensure that all works are completed and invoiced within 21 days and updating customers on progress.
- Working with the property management team to ensure that all mandatory compliance/legislation is in place on all properties, if this has not occurred to ensure that company process has been followed.
- Working with the Property Visit Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy.
- Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames.
- Dealing with non-managed deposits who are part of the No Deposit Scheme.
- To ensure check out process is followed and communication is sent out within company process via the Depositary site.
- To work with the team leaders, head of centres and branch network to understand the reason for any lost units.
- To maintain high levels of communication to internal and external customers.
What are we looking for:
- Excellent communication, written and verbal.
- Professional telephone manner.
- Organisational skills, time management and attention to detail.
- Full UK Driving License Required.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits:
- Competitive base salary and additional incentives.
- Quarterly and yearly awards.
- Salary sacrifice pension scheme.
- Generous Holiday allowance, increasing by 1 day per year based on service.
- Excellent Parental leave and newly introduced Fertility policy.
- Staff discounts.
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Property Manager Property Management · Camberley HQ, United Kingdom, Swindon, United Kingdom employer: Scottfraser
Leaders is an exceptional employer, offering a dynamic and supportive work environment in Warrington for those looking to advance their careers in the property sector. With a strong focus on professional development, generous benefits including a robust Employee Assistance programme, and a culture that celebrates success through regular awards and incentives, Leaders is committed to fostering growth and excellence among its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager Property Management · Camberley HQ, United Kingdom, Swindon, United Kingdom
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Scottfraser.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Scottfraser? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Scottfraser's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager Property Management · Camberley HQ, United Kingdom, Swindon, United Kingdom
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager Property Management · Camberley HQ, United Kingdom, Swindon, United Kingdom role at Scottfraser, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Scottfraser
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Scottfraser operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Scottfraser. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Scottfraser.