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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join BSW Group, the UK's largest timber and forestry business.
- Benefits: Competitive salary, 31 days holiday, pension scheme, and personal development opportunities.
- Why this job: Be part of a supportive team making a real impact in finance.
- Qualifications: Experience in credit control or finance roles with strong communication skills.
- Other info: Dynamic environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We’re bringing our finance teams together in one central head office, creating a shared finance function for the future – a single hub for stronger financial thinking. We are seeking a proactive and commercially minded Credit Controller to join our Finance Shared Services Function at our Head Office in Dunfermline. This role is critical in managing customer credit risk and ensuring timely collection of outstanding balances. As a Credit Controller, you will work closely with internal teams and external customers to maintain strong working relationships while enforcing credit policies and procedures. This is an excellent opportunity for someone who is confident, resilient, and thrives in a fast-paced environment where attention to detail and strong communication skills are essential.
Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances in line with agreed credit terms.
- Monitor and control credit limits, assessing customer wealth and escalating risks where appropriate.
- Proactively chase overdue debts via phone, email, and written communication, maintaining a professional and customer-focused approach.
- Investigate and resolve invoice queries and disputes in collaboration with internal teams to ensure prompt resolution and payment.
- Allocate customer payments accurately and perform regular customer account reconciliations.
- Prepare and maintain aged debt reports, providing insight and commentary to support cash flow management.
- Support month-end activities and ensure compliance with internal controls, policies, and audit requirements.
What We’re Looking For
- Previous experience in a Credit Control, Accounts Receivable, or similar finance role.
- Strong understanding of credit control processes, debt collection, and cash flow management.
- Confident communicator with the ability to build relationships while challenging non-payment where required.
- Strong organisational skills and the ability to manage multiple accounts and priorities effectively.
- Experience using finance systems; SAP or similar ERP systems is desirable but not essential.
- Strong attention to detail and the ability to handle sensitive financial information with discretion and confidentiality.
Why Join Us?
This is a fantastic opportunity to be part of a forward thinking, supportive team where your contributions make a real impact. You’ll work in a professional and fast-moving environment with opportunities to develop your Finance knowledge and skills. Apply now and be part of a team that values excellence, integrity, and people. We look forward to hearing from you!
What you will receive in return
- Competitive Salary
- 31 days holiday pro-rata
- Pension Scheme/ Salary Sacrifice
- Employee discount hub
- Cycle to work scheme
- Personal growth and development opportunities
Credit Controller in Dunfermline employer: Scott Timber Ltd
Contact Detail:
Scott Timber Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and debt collection strategies. We want you to feel confident discussing how you can manage customer accounts effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, highlight examples where you've built strong relationships with clients or resolved disputes. This is key for a Credit Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Credit Controller in Dunfermline
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or finance, and showcase your strong communication skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed customer accounts or resolved disputes in the past. We love a proactive approach!
Showcase Your Skills: In your application, don’t forget to mention any relevant skills or software experience, like SAP or other finance systems. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Scott Timber Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control processes and cash flow management. Be ready to discuss how you've successfully managed customer accounts in the past, including any specific metrics or achievements.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've built relationships with customers while also handling difficult conversations about overdue payments. Practise articulating your approach to maintaining professionalism and a customer-focused attitude.
✨Be Proactive in Problem-Solving
Expect questions about how you handle invoice queries and disputes. Think of specific instances where you resolved issues effectively. Highlight your ability to collaborate with internal teams to ensure prompt resolutions, showcasing your proactive mindset.
✨Demonstrate Attention to Detail
In finance, details matter! Prepare to discuss how you ensure accuracy in your work, especially when allocating payments and performing account reconciliations. You might even want to bring along an example of a report you've prepared to illustrate your meticulous nature.
