At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join BSW Group, the UK's largest timber and forestry business.
- Benefits: Competitive salary, 31 days holiday, pension scheme, and employee discounts.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Be part of a supportive team making a real impact in finance.
- Qualifications: Experience in credit control or finance roles with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and commercially minded Credit Controller to join our Finance Shared Services Function at our Head Office in Dunfermline. This role is critical in managing customer credit risk and ensuring timely collection of outstanding balances.
As a Credit Controller, you will work closely with internal teams and external customers to maintain strong working relationships while enforcing credit policies and procedures. This is an excellent opportunity for someone who is confident, resilient, and thrives in a fast-paced environment where attention to detail and strong communication skills are essential.
Key Responsibilities- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances in line with agreed credit terms.
- Monitor and control credit limits, assessing customer wealth and escalating risks where appropriate.
- Proactively chase overdue debts via phone, email, and written communication, maintaining a professional and customer-focused approach.
- Investigate and resolve invoice queries and disputes in collaboration with internal teams to ensure prompt resolution and payment.
- Allocate customer payments accurately and perform regular customer account reconciliations.
- Prepare and maintain aged debt reports, providing insight and commentary to support cash flow management.
- Support month-end activities and ensure compliance with internal controls, policies, and audit requirements.
- Previous experience in a Credit Control, Accounts Receivable, or similar finance role.
- Strong understanding of credit control processes, debt collection, and cash flow management.
- Confident communicator with the ability to build relationships while challenging non-payment where required.
- Strong organisational skills and the ability to manage multiple accounts and priorities effectively.
- Experience using finance systems; SAP or similar ERP systems is desirable but not essential.
- Strong attention to detail and the ability to handle sensitive financial information with discretion and confidentiality.
This is a fantastic opportunity to be part of a forward-thinking, supportive team where your contributions make a real impact. You’ll work in a professional and fast-moving environment with opportunities to develop your Finance knowledge and skills.
Apply now and be part of a team that values excellence, integrity, and people. We look forward to hearing from you!
Commercial Credit Controller | Cash Flow & Collections in Dunfermline employer: Scott Timber Ltd
BSW Group is an exceptional employer, offering a dynamic and supportive work environment at our Head Office in Dunfermline. As part of our finance team, you will enjoy competitive salaries, generous holiday allowances, and numerous personal growth opportunities, all while contributing to a forward-thinking company that values innovation and sustainability. Join us to make a meaningful impact in the timber and forestry industry, where your skills will be recognised and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Credit Controller | Cash Flow & Collections in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and cash flow management. We want you to be ready to impress with your understanding of the role and how you can contribute to the team.
✨Tip Number 3
Show off your communication skills! During interviews, highlight your ability to build relationships and handle disputes professionally. Remember, it’s all about demonstrating that you can maintain strong working relationships while enforcing credit policies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Commercial Credit Controller | Cash Flow & Collections in Dunfermline
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in credit control or finance, and don’t forget to showcase your strong communication skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Mention your proactive approach and how you’ve successfully managed customer accounts in the past.
Showcase Your Experience:When detailing your experience, focus on specific achievements in credit control, like reducing overdue debts or improving cash flow. Numbers speak volumes, so if you can quantify your successes, do it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our finance team!
How to prepare for a job interview at Scott Timber Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of cash flow management and credit control processes. Be ready to discuss how you've successfully managed customer accounts in the past, including any specific metrics or improvements you've achieved.
✨Build Rapport
Strong communication skills are key in this role. During the interview, demonstrate your ability to build relationships by sharing examples of how you've effectively communicated with customers and internal teams. Show that you can maintain professionalism while also being approachable.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like chasing overdue debts or resolving invoice disputes. Think of real-life examples where you've navigated these challenges successfully. This will showcase your problem-solving skills and resilience in a fast-paced environment.
✨Showcase Your Organisational Skills
With multiple accounts to manage, organisation is crucial. Be prepared to discuss your methods for keeping track of various accounts and priorities. You might even want to bring a simple example of how you’ve organised your workload in previous roles to illustrate your approach.
