Job Description
Head of Digital Platform Enablement - ServiceNow/Observability/DevOps/Platform Engineering
London - Hybrid 2-3 days per week | Permanent | Up to £160,000 + 30% bonus
Head of Digital Platform Enablement required to own a global enterprise portfolio spanning ServiceNow, observability and developer/engineering platforms.
The role owns strategy, roadmap, life cycle and measurable outcomes across the platform ecosystem. This is not a single-tool leadership role and not a project-only implementation brief.
Key Skills/Experience required for the Head of Digital Platform Enablement role:
- ServiceNow/ITSM platform ownership, workflow automation, self-service and employee experience
- Observability/monitoring across applications, cloud, infrastructure, networks and end-user experience
- Azure DevOps/GitHub, CI/CD and developer tooling
- Terraform/Bicep/Infrastructure as Code
- Platform engineering, reusable templates, engineering guardrails and automation
- Product/platform roadmap and life cycle ownership
- Data-led prioritisation and value realisation
- Moving teams from project-led delivery towards product-centric and continuously improving platform services
- Enterprise-scale outcomes in productivity, reliability, service quality, automation, visibility, delivery speed and cost
Candidates need credible breadth across ServiceNow, observability and developer-platform capability, together with sustained ownership after transformation.
London hybrid, normally 2-3 days per week. Permanent. Unrestricted UK Right to Work required; no sponsorship.
Please apply now for more information on the role - Head of Digital Platform Enablement - ServiceNow/Observability/DevOps/Platform Engineering
Head of Digital Platform Enablement - ServiceNow/Observability/DevOps/Platform Engineering in London employer: Scott-Merrick
As a Domain Architect - Networks & Connectivity, you will join a forward-thinking company that prioritises innovation and employee development within a dynamic hybrid work environment in London. With competitive compensation, including a generous bonus structure, and a culture that fosters collaboration and continuous learning, this role offers the opportunity to shape the future of network architecture while working alongside industry experts. The company's commitment to modernising its global enterprise network ensures that you will be at the forefront of cutting-edge technology and practices.
