At a Glance
- Tasks: Lead global CRM strategies and enhance guest retention for luxury travel brands.
- Company: Join Scott Dunn, a leader in luxury travel with a focus on guest experience.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on data-driven decision making.
- Why this job: Shape the future of luxury travel and make a lasting impact on guest loyalty.
- Qualifications: 2+ years in strategic CRM and 5+ years in consumer marketing required.
The predicted salary is between 63000 - 77000 £ per year.
Scott Dunn is seeking a strategic CRM and guest retention lead to own the global retention agenda across its luxury travel brands. You will shape segmentation, measure impact, and coordinate cross-functional teams including Marketing, Guest Loyalty, Sales and Customer Service to enhance repeat bookings.
With 2+ years in strategic CRM and 5+ years in consumer marketing, you will bring a data-driven mindset, strong stakeholder skills, and experience with bespoke CRM systems, GA4 and PowerBI.
Global CRM & Retention Lead - Luxury Travel employer: Scott-Dunn
Scott Dunn Private is an exceptional employer, offering a dynamic work culture in the heart of London that fosters creativity and collaboration. With a focus on employee growth, we provide tailored training and development opportunities to help you excel in your role as a Relationship Manager for UHNW clients. Join us to be part of a passionate team dedicated to delivering unparalleled travel experiences, while enjoying the unique advantages of working in a vibrant city known for its rich culture and networking potential.
