Scott Dunn Ltd. is seeking an Application Support Analyst to own the full ticket lifecycle, from triage to closure, and to coordinate with the development team for code fixes.
The role protects developer delivery time by absorbing helpdesk load and guiding users through solutions. You will work with Operations, Finance, Sales and Development to resolve issues, write self-help guidance, and monitor trends to improve service quality while aiming to maintain strong SLAs in a luxury travel tech
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Travel Tech — Applications Support Analyst employer: Scott Dunn Ltd.
Scott Dunn is an exceptional employer located in Hammersmith, London, offering a vibrant work culture that prioritises employee growth and development. With a strong commitment to career progression, comprehensive training opportunities, and a supportive environment, employees are encouraged to thrive while enjoying competitive benefits such as a personal travel fund, generous leave policies, and recognition schemes that celebrate excellence. Join us to be part of a team that values collaboration, diversity, and the joy of creating unforgettable travel experiences.
