Scott Dunn Ltd. is seeking an Application Support Analyst to act as the primary contact for helpdesk requests across its applications. You will own the ticket lifecycle, triage issues, perform first- and second-line resolutions, and escalate defects with full context to the development team.
The role collaborates with Operations, Finance, Sales and Development to protect delivery timelines. Based in London with an office-based role, you will maintain knowledge bases, monitor trends, and provide
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London-Based Travel Tech Application Support Specialist employer: Scott Dunn Ltd.
Scott Dunn is an exceptional employer located in Hammersmith, London, offering a vibrant work culture that prioritises employee growth and development. With a strong commitment to career progression, comprehensive training opportunities, and a supportive environment, employees are encouraged to thrive while enjoying competitive benefits such as a personal travel fund, generous leave policies, and recognition schemes that celebrate excellence. Join us to be part of a team that values collaboration, diversity, and the joy of creating unforgettable travel experiences.