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- Tasks: Manage hotel distribution channels and optimise reservations systems for maximum profitability.
- Company: Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Earn up to 40% pay as you go, plus discounts on food and hotels.
- Other info: Flexible working opportunities and career development through training programmes.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in hotel distribution and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Who we are? The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
We are looking for an experienced and talented Systems & Distribution Manager to join our Edinburgh Hotel Sales Team on a fixed term basis. You will be responsible for the integration, effective management, optimisation, and performance of all hotel distribution channels and reservations systems.
What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
Key Responsibilities:
Distribution Channel Management- Manage all online distribution channels, including OTAs (e.g. Booking.com, Expedia Group), GDS platforms, brand website and direct booking channels.
- Ensure content, rates, and availability are accurate and consistent across all platforms.
- Optimise channel mix to maximise profitability and reduce cost of sale.
- Monitor and manage channel performance, including visibility, ranking, and conversion.
- Oversee and maintain key systems, including Property Management System (PMS) (OPERA Cloud + MEWS), Channel Manager (SiteMinder), Booking engine (SiteMinder), OTA extranets, GDS (Synxis via SM).
- Ensure seamless integration between systems and troubleshoot connectivity issues.
- Lead system upgrades, implementations, and configuration changes.
- Maintain data integrity across all systems.
- Ensure correct distribution of rate plans and pricing, availability, and restrictions.
- Support the Revenue Management team in executing pricing strategies across all channels efficiently and at fast pace with high accuracy.
- Conduct regular audits to prevent rate parity issues and distribution errors.
- Ensure the hotel website and booking engine are fully functional and user-friendly, optimised for conversion.
- Support initiatives to increase direct bookings, including promotions and packages, rate visibility, and content updates.
- Produce regular reports on channel performance, distribution costs, and conversion metrics.
- Track KPIs such as revenue by channel, average daily rate (ADR), and conversion rates.
- Highlight risks and opportunities to the commercial team.
- Work closely with Revenue Management, Reservations (RES), Sales & Marketing, Front Office, and GMs.
- Ensure alignment between systems, distribution, and operational processes.
- Provide guidance and support to teams on system usage and best practices.
Key Skills & Experience:
- Experience in hotel distribution, revenue management, or reservations.
- Strong knowledge of PMS (OPERA Cloud + MEWS), channel managers (SiteMinder), booking engine (SiteMinder), GDS and all OTA extranets.
- Understanding of OTA and online distribution landscape.
- Analytical mindset with strong attention to detail.
- Ability to troubleshoot technical/system issues.
- Strong communication and stakeholder management skills.
Key Competencies:
- Commercial awareness and revenue focus.
- Problem-solving and technical capability.
- Organisation and attention to detail.
- Ability to prioritise in a fast-paced environment.
- Proactive and solution-oriented approach.
The Process: If you think you have the skills and experience required for this role, apply now and one of our friendly team will be in touch!
Systems & Distribution Manager employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Distribution Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Scotsman Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Scotsman Group's venues and their unique offerings. Show us you’re genuinely interested and ready to contribute to their success!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for hospitality show!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen and ready to jump in!
We think you need these skills to ace Systems & Distribution Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems & Distribution Manager role. Highlight your experience with hotel distribution and systems management, and don’t forget to mention any relevant software you’ve worked with, like OPERA Cloud or SiteMinder.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific achievements in previous roles that relate to the key responsibilities listed in the job description.
Show Off Your Analytical Skills: Since this role requires an analytical mindset, be sure to include examples of how you've used data to drive decisions in past positions. This could be anything from improving channel performance to optimising pricing strategies.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Scotsman
✨Know Your Systems Inside Out
Make sure you’re well-versed in the key systems mentioned in the job description, like OPERA Cloud, MEWS, and SiteMinder. Familiarise yourself with their functionalities and be ready to discuss how you've used them in past roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset by discussing specific examples where you’ve monitored channel performance or optimised distribution strategies. Bring data or reports if possible to back up your claims.
✨Understand the Distribution Landscape
Brush up on the current trends in hotel distribution and online travel agencies (OTAs). Being able to speak knowledgeably about platforms like Booking.com and Expedia will show that you’re engaged and informed.
✨Emphasise Collaboration
Highlight your experience working cross-departmentally, especially with teams like Revenue Management and Sales & Marketing. Be prepared to share examples of how you’ve facilitated communication and alignment between different teams.