Housekeeping Supervisor
Housekeeping Supervisor

Housekeeping Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the housekeeping team to maintain high cleanliness standards in guest areas.
  • Company: Join Scotland's largest hospitality group with over 40 diverse venues.
  • Benefits: Enjoy tips, flexible hours, discounts, and career development opportunities.
  • Why this job: Be part of a vibrant team that values customer service and personal growth.
  • Qualifications: Previous supervisory experience and excellent communication skills are preferred.
  • Other info: Weekend availability is essential; a friendly attitude is a must!

The predicted salary is between 24000 - 36000 £ per year.

About Space To Stay

Space To Stay is our seasonal summer lets operation based at Space St Andrews, welcoming guests from across the UK and beyond during the summer period. From short stays and group bookings to holidaymakers, we deliver a warm, effortless guest experience in a vibrant and fast-paced environment. Opening in March 2026, this is an exciting opportunity to join the team at the start of the season and play a key role in setting standards, supporting operations, and ensuring our accommodation looks and feels exceptional every day.

Full time 40 Hours, Fixed Term until 25th September 2026.

The Role

We are looking for an experienced and motivated Summer Housekeeping Supervisor to support the smooth running of our housekeeping operation throughout the summer season. Reporting into the Housekeeping Manager, you will be responsible for maintaining excellent cleanliness standards across bedrooms and communal spaces, supervising the housekeeping team, and ensuring all rooms are inspected and guest-ready to the highest standard. This is a hands-on role suited to someone who thrives in a busy environment, takes pride in high standards, and can confidently lead a team to deliver consistent results.

Key Responsibilities

Housekeeping Operations

  • Supervise daily housekeeping activity across guest rooms, corridors, and communal areas.
  • Ensure all rooms are cleaned and presented to a consistently high standard.
  • Carry out room inspections, identifying issues and ensuring corrective actions are completed promptly.
  • Support turnaround periods and high-volume changeover days, ensuring targets are met.
  • Maintain high standards of hygiene, presentation, and attention to detail throughout the building.

Team Supervision

  • Allocate daily workloads and task lists to housekeeping staff.
  • Provide guidance, training, and support to team members to ensure expectations are clear.
  • Lead by example, working alongside the team during busy periods.
  • Assist with onboarding and training seasonal staff as required.
  • Help create a positive and productive working environment.

Stock and Supplies

  • Monitor housekeeping stock levels and report requirements to management.
  • Ensure linen, amenities, and cleaning supplies are well controlled and correctly stored.
  • Support linen processes including delivery schedules, collection, and internal distribution.
  • Minimise waste and ensure cost-effective use of materials.

Standards, Compliance and Safety

  • Ensure compliance with health and safety standards, COSHH, and safe working practices.
  • Report maintenance issues, damages, or safety concerns quickly and accurately.
  • Ensure cleaning equipment is used correctly and maintained in good condition.
  • Support audit processes and uphold company housekeeping standards at all times.

Guest Experience

  • Ensure guest-facing spaces are welcoming, clean, and consistently maintained.
  • Respond promptly and professionally to guest requests and housekeeping-related issues.
  • Support service recovery where needed, ensuring problems are resolved quickly and calmly.
  • Take pride in creating a positive first impression for every guest arrival.

The Process

If you think this is the role for you then apply now and a member of the *insert venue name* team will be in touch.

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Housekeeping Supervisor employer: Scotsman

The Scotsman Group is an exceptional employer, offering a vibrant work culture within Scotland's largest hospitality group. With a commitment to employee growth through the Scotsman Steps training programme, flexible working opportunities, and generous benefits like TRONC electronic tips and discounts across venues, we ensure our Housekeeping Supervisors thrive in a supportive environment that values their contributions and well-being.
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Contact Detail:

Scotsman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Supervisor

✨Tip Number 1

Familiarise yourself with the Scotsman Group's values and mission. Understanding their commitment to customer service and hospitality will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight your previous supervisory experience in housekeeping or similar roles. Be ready to discuss specific examples of how you've trained and motivated a team, as this is crucial for the Housekeeping Supervisor position.

✨Tip Number 3

Prepare to demonstrate your attention to detail and customer service skills. Think of scenarios where you've gone above and beyond to meet customer needs, as these stories will resonate well with the hiring team.

✨Tip Number 4

Be flexible and show your willingness to work weekends or in a fast-paced environment. This role requires adaptability, so expressing your readiness to meet these demands can set you apart from other candidates.

We think you need these skills to ace Housekeeping Supervisor

Attention to Detail
Customer Service Skills
Supervisory Experience
Training and Development
Communication Skills
Time Management
Team Motivation
Problem-Solving Skills
Flexibility
Performance Review Skills
Hygiene and Safety Standards Knowledge
Ability to Work in a Fast-Paced Environment
Conflict Resolution Skills
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Supervisor position. Tailor your application to highlight relevant experience and skills that match what The Scotsman Group is looking for.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory experience, attention to detail, and customer service skills. Use bullet points for clarity and include specific examples of how you've trained or motivated teams in the past.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for The Scotsman Group and how your values align with theirs. Highlight your ability to manage customer requests and complaints effectively.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor.

How to prepare for a job interview at Scotsman

✨Showcase Your Attention to Detail

As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your previous roles where your keen eye for cleanliness and organisation made a difference.

✨Demonstrate Leadership Skills

Highlight your supervisory experience by sharing how you've trained and motivated teams in the past. Discuss any performance reviews you've conducted and how you identified areas for development.

✨Prepare for Customer Service Scenarios

Expect questions about handling customer requests and complaints. Think of examples where you successfully resolved issues, showcasing your excellent customer service skills and friendly approach.

✨Emphasise Flexibility and Time Management

Given the fast-paced environment, be ready to talk about how you manage your time effectively. Share experiences where you successfully met tight deadlines, especially during busy check-out periods.

Housekeeping Supervisor
Scotsman
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  • Housekeeping Supervisor

    Full-Time
    24000 - 36000 £ / year (est.)
  • S

    Scotsman

    50-100
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