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- Tasks: Provide exceptional customer service and assist guests with luggage in a welcoming environment.
- Company: Leading hospitality group in the UK with a focus on guest experience.
- Benefits: Flexible hours, discounts, and career development through training programmes.
- Why this job: Join a dynamic team and make guests feel at home in beautiful Edinburgh.
- Qualifications: Experience in hospitality or customer service is preferred.
- Other info: Great opportunity for personal growth in a vibrant industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group in the UK is looking for an experienced Hotel Porter to provide exceptional customer service at a venue in Edinburgh.
Responsibilities include:
- Escorting guests to their rooms
- Assisting with luggage
- Ensuring a welcoming environment
The ideal candidate will have experience in hospitality or customer service.
Benefits include:
- Flexible working
- Discounts
- Career development opportunities through a training programme
Guest-Focused Hotel Porter | Flexible Hours employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Focused Hotel Porter | Flexible Hours
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle different situations, so think of examples where you've gone above and beyond for guests.
✨Tip Number 2
Dress smartly and arrive on time for your interview. First impressions matter, especially in hospitality. We’re all about creating a welcoming environment, so show us you can do that from the get-go!
✨Tip Number 3
Be ready to discuss your experience in hospitality. We love hearing about your past roles and how they’ve prepared you for this position. Don’t be shy—let us know what makes you a great fit!
✨Tip Number 4
Apply through our website for the best chance at landing the job. We keep an eye on applications that come directly from there, so make sure you take that extra step!
We think you need these skills to ace Guest-Focused Hotel Porter | Flexible Hours
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in hospitality or customer service. We want to see how you've gone above and beyond to make guests feel welcome!
Be Personable and Friendly: Since the role is all about providing exceptional service, let your personality shine through in your application. Use a warm tone and show us that you genuinely enjoy helping others.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Hotel Porter. Mention how your skills align with the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Scotsman
✨Know the Venue
Before your interview, take some time to research the hotel and its unique features. Familiarise yourself with the services they offer and any recent news about the venue. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Hotel Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role. Remember, you’re aiming to be the welcoming face of the hotel!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like for a Hotel Porter. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
