Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and support the team in a lively hospitality environment.
- Company: Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Why this job: Join a fun team, meet new people, and grow your skills in hospitality.
- Qualifications: Experience in hospitality and a positive, team-oriented attitude.
- Other info: Enjoy flexible shifts and a vibrant work atmosphere.
The predicted salary is between 11 - 16 £ per hour.
About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As a member of the floor team, your role will include:
- Providing consistently excellent customer service.
- Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
- Promoting sales to ensure customer spend is maximised.
The Person
The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Floor Staff in Glasgow employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in Glasgow
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the floor and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Network with current staff! If you know anyone working at Scotsman Group, ask them about their experiences. They might even put in a good word for you, which can really help your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join the Scotsman family!
We think you need these skills to ace Floor Staff in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Floor Staff. Highlight any relevant experience and skills that match what we’re looking for, like customer service and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate for the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Scotsman
✨Know the Venue
Before your interview, do a bit of research on The Scotsman Group and its venues. Familiarise yourself with their offerings and atmosphere. This will not only show your genuine interest but also help you answer questions about how you can contribute to their customer service.
✨Show Off Your Personality
As a floor staff member, having a great personality is key! During the interview, let your character shine through. Share anecdotes that highlight your teamwork and social skills, as this role thrives on creating a welcoming environment for customers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or working under pressure during busy shifts. Prepare some examples from your past experience that demonstrate your problem-solving skills and ability to stay calm in challenging situations.
✨Highlight Flexibility and Availability
Since the role requires working evenings and weekends, make sure to express your availability clearly. If you have a flexible schedule, mention it! This shows that you're committed and ready to meet the business needs of The Scotsman Group.
