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- Tasks: Lead the Front of House team and enhance guest experiences at a luxury hotel.
- Company: Prominent hospitality group in Scotland known for exceptional service.
- Benefits: Enjoy tips, discounts, and flexible working opportunities.
- Why this job: Make a real impact on guest satisfaction in a luxury setting.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for service.
- Other info: Join a dynamic team with opportunities for growth in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hospitality group in Scotland is looking for an Assistant Front of House Manager to enhance guest experiences at a luxury hotel. You will lead the Front of House team, ensure efficient operations, and maintain exceptional customer service standards.
The ideal candidate should have experience in a similar role, strong leadership skills, and a genuine passion for guest satisfaction.
Staff enjoy benefits such as tips, discounts, and flexible working opportunities.
Front of House Lead (Assistant Manager), Luxury Hotel employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead (Assistant Manager), Luxury Hotel
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, let your passion for guest satisfaction shine through. Remember, they’re looking for someone who can lead a team and create memorable experiences.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated strong leadership skills or handled difficult customer situations. We want you to be ready to impress with real-life examples that showcase your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Front of House Lead (Assistant Manager), Luxury Hotel
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to enhance guest satisfaction – it’s all about showing us why you’re the perfect fit for our luxury hotel!
Highlight Your Leadership Skills: As a Front of House Lead, strong leadership is key. Make sure to include examples of how you've successfully led a team in the past. We want to see how you motivate others and ensure smooth operations, so don’t hold back on those stories!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific aspects of the job description that resonate with you and how your experience aligns with our needs. This shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, plus you’ll get to see more about our company culture and values. Let’s make this happen together!
How to prepare for a job interview at Scotsman
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart in the luxury market. This knowledge will not only impress the interviewers but also help you articulate how you can enhance guest experiences.
✨Showcase Your Leadership Skills
As a potential Front of House Lead, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. This will show that you're ready to take charge and inspire others.
✨Emphasise Guest Satisfaction
Since the role focuses on enhancing guest experiences, be prepared to discuss your passion for customer service. Share specific instances where you've gone above and beyond for guests, and how you plan to maintain exceptional service standards in this new role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel's approach to staff training, how they handle guest feedback, or what their vision is for the Front of House team. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
