Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise daily restaurant operations and ensure excellent customer service.
- Company: Join Scotland's largest hospitality group with over 40 diverse venues.
- Benefits: Enjoy TRONC tips, Wagestream pay access, discounts, and flexible working.
- Why this job: Be part of a vibrant team, develop your skills, and make an impact.
- Qualifications: Experience in a similar role and strong leadership skills required.
- Other info: Shifts include evenings and weekends; apply now to join our friendly team!
The predicted salary is between 24000 - 36000 £ per year.
About Us:
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
As Floor Supervisor, your role will include:
- Supervising daily restaurant operation.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
The Person:
The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process:
If you think this is the role for you then apply now and one of our friendly team will be in touch.
#J-18808-Ljbffr
Floor Supervisor employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Familiarise yourself with The Scotsman Group's venues and their unique offerings. This knowledge will not only help you stand out during conversations but also demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight your leadership experience in previous roles when networking or during interviews. Share specific examples of how you've successfully managed teams or improved service standards to showcase your suitability for the Floor Supervisor position.
✨Tip Number 3
Be prepared to discuss your approach to customer service. Think of scenarios where you went above and beyond to ensure a great experience for guests, as this aligns perfectly with the expectations for the role.
✨Tip Number 4
Show your flexibility and willingness to work shifts, including evenings and weekends. This is crucial for the role, so be ready to express your availability and commitment to meeting the business needs.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Floor Supervisor position. Tailor your application to highlight relevant experience and skills that match what The Scotsman Group is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, particularly in supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work with The Scotsman Group. Mention specific examples of how you've delivered excellent customer service and managed teams in the past.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Scotsman
✨Showcase Your Leadership Skills
As a Floor Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully managed a team in the past, highlighting your approach to motivating staff and resolving conflicts.
✨Emphasise Customer Service Excellence
The Scotsman Group values excellent customer service. During the interview, discuss your philosophy on customer service and provide examples of how you've ensured high standards in previous roles. This will show that you understand the importance of customer satisfaction.
✨Be Ready for Shift Work Questions
Since the role requires availability for shifts, including evenings and weekends, be prepared to discuss your flexibility. Highlight any previous experience working varied hours and how you manage work-life balance effectively.
✨Research the Company Culture
Understanding the Scotsman Group's culture and values can give you an edge. Familiarise yourself with their venues and any recent news or initiatives. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company.
