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- Tasks: Lead operations and ensure exceptional standards in student accommodation.
- Company: Premium student accommodation provider in the heart of St Andrews.
- Benefits: Flexible working, discounts, bonuses, and career development opportunities.
- Other info: Join a growing brand with autonomy and a focus on community.
- Why this job: Shape resident experiences and drive performance in a prestigious university town.
- Qualifications: Experience in hospitality or accommodation management with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
About Space St Andrews
Space St Andrews is a premium, all-inclusive student accommodation offering high quality living in the centre of St Andrews. Our focus is simple: exceptional standards, strong community, and commercial performance that supports continued investment in the resident experience.
We are seeking an experienced and driven Operations Manager to take full accountability for the performance of the building across the academic year and the summer period. This role combines operational leadership, financial oversight, team development, and commercial delivery.
The Operations Manager is responsible for the overall success of the property. You will oversee compliance, resident satisfaction, sales performance and financial results, while ensuring the building is presented and operated to an outstanding standard at all times. You will work closely alongside the Sales Manager and the restaurant General Manager to ensure alignment across short term let performance, resident experience and commercial delivery. A key part of the role is leading and delivering the summer short term let strategy, including ownership of guest experience, staffing structure, and profitability during the non-academic trading period. You will ensure a smooth operational transition between student tenancies and summer guests, maximising revenue while protecting asset standards.
Core Responsibilities
- Overall responsibility for safe and compliant operation of the building
- Leadership and development of the onsite team, setting clear expectations and performance standards
- Recruitment, training and ongoing coaching of team members
- Financial management including budgeting, forecasting and cost control; monitoring and improving sales performance, enquiry management and local outreach
- Oversight of rent collection and arrears processes
- Handling resident welfare matters and complex behavioural issues with professionalism and care
- Planning and delivering a strong calendar of engagement initiatives
- Full management and operational execution of the summer short term let business
- Maintaining strong local relationships to enhance brand presence and commercial opportunity
About You
You are an accountable and commercially minded operator who takes pride in high standards and visible leadership. You are confident in making decisions, setting direction and holding others to account.
Experience and Attributes
- Experience managing a residential, hospitality or accommodation based operation
- Strong financial awareness with experience managing budgets and delivering against target
- Demonstrable leadership capability, with experience building and motivating team
- Solid understanding of compliance and risk management within a property setting
- Comfortable managing challenging resident situations calmly and professionally
- Organised, structured and process focused
- Confident using digital systems and data to inform decision making
- Commercially aware, with the ability to identify and act on revenue opportunities
Why Join Space St Andrews
- Lead a high quality asset in one of the UK’s most prestigious university towns
- Shape and drive both academic year and summer trading performance
- Operate with autonomy while contributing to a growing and ambitious brand
- Play a key role in delivering a premium resident and guest experience
What We Offer
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Quarterly bonus payment.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Flexible working opportunities.
- Cycle to Work Scheme
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
Operations Manager (Space Student Accommodation) in Fife employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Space Student Accommodation) in Fife
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Space St Andrews on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Space St Andrews, their values, and recent news. This shows you’re genuinely interested and helps you tailor your answers to what they care about.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams or handled challenging situations. They want to see that you can lead with confidence and care.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows you’re proactive and professional.
We think you need these skills to ace Operations Manager (Space Student Accommodation) in Fife
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your leadership experience, financial management skills, and any relevant operational achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our mission at Space St Andrews. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage operations effectively. Use numbers and examples to illustrate how you've improved performance or resident satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Scotsman
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate strong financial awareness. Brush up on your budgeting and forecasting skills before the interview. Be ready to discuss how you've managed budgets in the past and any strategies you've used to improve sales performance.
✨Showcase Your Leadership Style
This role requires solid leadership capabilities. Prepare examples of how you've built and motivated teams in previous positions. Think about specific challenges you faced and how you overcame them while maintaining high standards and compliance.
✨Understand the Resident Experience
Familiarise yourself with what makes a great resident experience in student accommodation. Be prepared to discuss how you would handle resident welfare matters and complex behavioural issues. Highlight any initiatives you've implemented to enhance community engagement.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as managing summer short-term lets or handling difficult resident situations. Prepare structured responses that showcase your calm and professional approach.