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- Tasks: Lead a premier venue, ensuring top-notch service and operational success.
- Company: Scotland's leading hospitality operator with diverse venues.
- Benefits: Flexible working, discounts, career development, and quarterly bonuses.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong leadership abilities.
- Other info: Join a passionate team dedicated to delivering exceptional guest experiences.
The predicted salary is between 36000 - 60000 £ per year.
About Us
The Scotsman Group is Scotland's leading hospitality leisure operator, offering an exciting array of restaurants, bars, hotels, and entertainment venues. We pride ourselves on delivering exceptional experiences for our guests across all our diverse and dynamic venues.
Role Overview
We are seeking an experienced and driven General Manager to lead one of our premier venues. As a General Manager with Scotsman Group, you will be responsible for the day-to-day operations, ensuring high standards of customer service, and driving both financial and operational success.
Key Responsibilities
- Oversee all aspects of the venue’s operations, ensuring seamless and efficient service delivery.
- Lead, motivate, and develop a team of professionals, fostering a positive and dynamic working environment.
- Ensure compliance with all health, safety, and licensing regulations.
- Monitor and manage financial performance, including budget control, revenue generation, and cost management.
- Develop and implement strategies to maximise sales and profitability.
- Maintain high standards of customer service, ensuring a memorable experience for every guest.
- Drive marketing and promotional activities to attract new customers and retain regular clientele.
Requirements
- Proven experience as a General Manager in the hospitality, leisure, or a similar industry.
- Strong leadership and team management skills, with a focus on employee development.
- Excellent communication and interpersonal skills.
- Financial acumen with the ability to manage budgets, analyse financial performance, and implement improvement strategies.
- A passion for delivering exceptional customer service.
- A proactive, results-driven attitude with the ability to thrive in a fast-paced environment.
- Knowledge of health and safety regulations, licensing laws, and other relevant legislation.
What We Offer
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Quarterly Bonus.
General Manager in Edinburgh employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. We want to see the real you!
✨Tip Number 3
Research the company! Before your interview, dive into The Scotsman Group's values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at The Scotsman Group. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the General Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scotsman
✨Know the Venue Inside Out
Before your interview, make sure you research the specific venue you'll be managing. Understand its unique offerings, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can enhance its operations.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to share examples of how you've successfully led teams in the past. Discuss your approach to motivating staff and fostering a positive work environment, as this aligns with the company's values.
✨Demonstrate Financial Savvy
Brush up on your financial management skills. Be ready to talk about how you've managed budgets, increased revenue, and controlled costs in previous roles. Providing specific examples will highlight your capability to drive financial success for the venue.
✨Emphasise Customer Service Excellence
The Scotsman Group prides itself on exceptional customer experiences. Prepare to discuss your strategies for maintaining high service standards and how you've handled challenging customer situations in the past. This will illustrate your commitment to guest satisfaction.
