Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and support the team in a lively hospitality environment.
- Company: Join Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Other info: Enjoy staff meals, flexible shifts, and a supportive work culture.
- Why this job: Be part of a fun team and enhance your skills in a vibrant setting.
- Qualifications: Experience in hospitality and a passion for teamwork and social interaction.
The predicted salary is between 10 - 12 £ per hour.
About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
- Providing consistently excellent customer service.
- Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
- Promoting sales to ensure customer spend is maximised.
The Person
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Floor Staff in Edinburgh employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in Edinburgh
✨Tip Number 1
Get to know the venue! Before your interview, pop into one of the Scotsman Group locations. Familiarise yourself with the atmosphere and vibe. This will not only help you feel more comfortable but also give you some great talking points during your chat.
✨Tip Number 2
Show off your personality! The Scotsman Group is all about great customer service and team spirit. Be yourself in the interview and let your enthusiasm shine through. Share stories that highlight your experience and how you connect with customers.
✨Tip Number 3
Be flexible with your availability. Since the role requires working shifts, including evenings and weekends, make sure to express your willingness to adapt. This shows you're committed and ready to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the benefits we offer, like TRONC tips and career development opportunities. Don’t miss out!
We think you need these skills to ace Floor Staff in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the role of Floor Staff. Highlight any relevant experience and skills that match what we’re looking for, like customer service or teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you the perfect candidate for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Scotsman
✨Know the Venue
Before your interview, do a bit of research on The Scotsman Group and its venues. Familiarise yourself with their offerings and atmosphere. This will not only show your genuine interest but also help you answer questions about how you can contribute to their customer service goals.
✨Show Off Your Personality
As a floor staff member, having a great personality is key! During the interview, let your character shine through. Share anecdotes that highlight your experience in customer service and teamwork. Remember, they’re looking for someone who fits into their social environment!
✨Be Ready for Shift Questions
Since the role requires availability for shifts, be prepared to discuss your flexibility. Think about your schedule and be honest about when you can work. Showing that you’re adaptable will make you a more attractive candidate.
✨Highlight Your Sales Skills
Promoting sales is part of the job, so come prepared with examples of how you've successfully upsold or enhanced customer experiences in previous roles. This will demonstrate your ability to maximise customer spend, which is crucial for the position.