Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure a safe and welcoming environment for guests while managing access and security.
- Company: Join Scotsman Group, a top hospitality operator in Scotland with diverse venues.
- Benefits: Keep 100% of tips, enjoy discounts, and access financial wellbeing support.
- Why this job: Be the first point of contact and make a real difference in guest experiences.
- Qualifications: SIA Door Supervisor Badge required; experience and great communication skills preferred.
- Other info: Flexible shifts, progression opportunities, and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
About Scotsman Group
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.
The Role
We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.
Role Responsibilities
- Monitoring and managing crowds and queues
- Dealing with conflict; restraining and escorting customers off of the premises if required
- Ensuring the safety of customers and staff at all times
The Person
The ideal candidate will have:
- A valid SIA Door Supervisor Badge is mandatory for this role
- 2 years experience within a similar role would be preferred.
- Great communication and customer service skills with the ability to diffuse high tension situations.
- Availability to work shifts, including late nights and weekends at key times during the year.
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Progression opportunities through our Scotsman Steps programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How to Apply
If you are a dedicated and confident individual looking to join a leading hospitality group, apply now and one of our friendly team will be in touch.
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor
✨Tip Number 1
Make sure you know the venue inside out! Familiarise yourself with the layout, the crowd dynamics, and the peak times. This will help you feel more confident during your shift and show that you're serious about the role.
✨Tip Number 2
Practice your communication skills! As a Door Supervisor, you'll need to interact with all sorts of people. Role-play scenarios with friends or family to get comfortable handling tricky situations and diffusing tension.
✨Tip Number 3
Network with other professionals in the industry. Attend local events or join online groups where you can connect with fellow Door Supervisors. They might have tips or even job leads that could help you land your next gig!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you're proactive and genuinely interested in working with us at Scotsman Group.
We think you need these skills to ace Door Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight any relevant experience you have in security or customer service. We’re looking for candidates who can handle high-pressure situations, so share specific examples that showcase your skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Door Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Scotsman
✨Know Your Stuff
Before the interview, make sure you understand the role of a Door Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, like crowd management and conflict resolution. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a Door Supervisor, you'll be the first point of contact for customers, so it's crucial to demonstrate your communication skills. Prepare examples of how you've successfully diffused tense situations or provided excellent customer service in the past. This will highlight your ability to handle the pressures of the role.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. Even though the role involves security, showing up well-groomed and appropriately dressed will convey that you take the opportunity seriously and are ready to represent the Scotsman Group.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.