About Scotsman Group:
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.
The Role:
We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.
Role Responsibilities:
As part of the security team, your role will include:
- Monitoring and managingcrowds and queues
- Dealing withconflict; restraining and escorting customers off of the premises if required
- Ensuring thesafety of customers and staff at all times
The Person:
The ideal candidate will have:
- A valid SIA Door Supervisor Badge is mandatory for this role
- 2 years experiencewithin a similar role would be preferred.
- Great communication and customer service skillswith the ability to diffuse high tension situations.
- Availability towork shifts, including late nights and weekends at key times during the year.
What We Offer:
- TRONC electronic tips– Our staff keep 100% of tips earned in venues.
- Wagestream– Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% offof food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access toScotsman Perks Benefits Portal.
- Staff mealson duty.
- Progression opportunitiesthrough our Scotsman Steps programme.
- Head Office Development Days.
- Refer a Friend Scheme.
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Door Supervisor employer: Scotsman
At Scotsman Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With a focus on guest satisfaction and employee development, we provide comprehensive benefits including exclusive discounts, flexible working hours, and opportunities for progression within our diverse range of venues. Join us in creating memorable experiences while enjoying a supportive environment that celebrates hard work and collaboration.
