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- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Enjoy TRONC tips, flexible hours, discounts, and career development opportunities.
- Why this job: Be part of a vibrant culture that values teamwork and personal growth.
- Qualifications: Experience in hospitality, strong leadership skills, and great communication.
- Other info: Shifts include evenings and weekends; apply now to join our friendly team!
The predicted salary is between 36000 - 60000 £ per year.
About Us:
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
As Deputy General Manager, your role will include:
- Supporting sales growth.
- Controlling costs.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
- Accountability for specific shifts and the full unit in the absence of senior management.
The Person:
The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels
- A strong commercial awareness
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps:
If you think this is the role for you then apply now and one of our friendly team will be in touch.
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Deputy General Manager employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with The Scotsman Group's venues and their unique offerings. Understanding the specific atmosphere and customer base of each venue will help you demonstrate your knowledge and passion during any discussions.
✨Tip Number 2
Network within the hospitality industry, especially in Scotland. Attend local events or join online forums to connect with current employees or others in similar roles. This can provide valuable insights and potentially lead to a referral.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that highlight your ability to motivate staff and maintain high service standards.
✨Tip Number 4
Showcase your commercial awareness by being prepared to discuss current trends in the hospitality industry. Being able to articulate how these trends could impact The Scotsman Group will demonstrate your proactive approach and strategic thinking.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Company: Familiarise yourself with The Scotsman Group. Explore their venues, values, and what makes them unique in the hospitality industry. This knowledge will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in similar roles. Showcase specific examples of how you've supported sales growth, managed costs, and delivered excellent customer service.
Demonstrate Leadership Skills: Provide examples of your leadership abilities. Discuss how you've developed staff, managed teams, and maintained service standards in previous positions to align with the role's requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention your availability for shifts and your commitment to contributing to the team's success.
How to prepare for a job interview at Scotsman
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Be prepared to share examples of how you've successfully led teams in the past, highlighting your ability to motivate and develop staff.
✨Demonstrate Commercial Awareness
The Scotsman Group values candidates with a strong understanding of business operations. Research their venues and be ready to discuss how you can contribute to sales growth and cost control.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you've faced in previous roles and how you handled them, especially regarding customer service and team management.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry during the interview. Share why you enjoy working in this field and how you can enhance the customer experience at The Scotsman Group.