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- Tasks: Support sales growth and ensure excellent customer service in a vibrant hospitality environment.
- Company: Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible working, discounts, and career development opportunities.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in a similar role and strong leadership skills.
- Other info: Enjoy a social work environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
As Deputy General Manager, your role will include:
- Supporting sales growth.
- Controlling costs.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
- Accountability for specific shifts and the full unit in the absence of senior management.
The Person:
The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels
- A strong commercial awareness
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps:
If you think this is the role for you then apply now and one of our friendly team will be in touch.
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Deputy General Manager employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership skills and customer service strategies. Think of examples from your past experiences that showcase your ability to manage teams and deliver excellent service, as these will be key in impressing the hiring managers.
✨Tip Number 3
Don’t just apply anywhere; focus on venues that resonate with you. Check out our website for openings at The Scotsman Group and tailor your approach to highlight how your experience aligns with our values and goals. We love seeing genuine interest!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’d be a great fit for the Deputy General Manager position.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and our venues!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Deputy General Manager role. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Scotsman
✨Know the Company Inside Out
Before your interview, take some time to research The Scotsman Group. Familiarise yourself with their venues, values, and recent news. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you can motivate staff and enhance customer service in a busy environment.
✨Demonstrate Commercial Awareness
Understanding the financial side of hospitality is crucial. Brush up on how to control costs and drive sales growth. Think of specific strategies you’ve implemented before that could apply to The Scotsman Group, and be prepared to share them.
✨Be Ready for Shift Work Questions
Since the role requires flexibility with shifts, be honest about your availability. Prepare to discuss how you manage work-life balance while being committed to the demands of the job. Showing that you're adaptable will make a great impression.