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- Tasks: Manage daily operations of Conference and Banqueting areas, ensuring excellent guest service.
- Company: Join Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Enjoy TRONC tips, flexible hours, discounts, and career development opportunities.
- Why this job: Be part of a vibrant team in a dynamic environment with growth potential.
- Qualifications: Food safety certificate, experience in a similar role, and strong leadership skills required.
- Other info: Availability for shifts, including evenings and weekends, is essential.
The predicted salary is between 30000 - 42000 £ per year.
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: As Banqueting Manager, your role will include:
- Carrying out all daily operations of the Conference and Banqueting areas.
- Ensure there is open communications at all times between the operational team and sales team.
- Ensure that all guests are given prompt, attentive service at all times.
- Ensure that all front of house areas are well presented, and ensure that all maintenance work carried out by the in-house team is up-to-date.
- Conduct relevant stock takes and equipment inventory as required.
- Liaise with guests and deal with any complaints as necessary.
- Encourage teamwork, cooperation, productivity and a positive attitude within the working environment.
- Complete all necessary daily reports and departmental banking.
- Produce department rotas and ensure that daily staffing levels are in line with business levels and in accordance with budgeted ratios.
- Ensure all procedures in regard to costs, wastage, breakages, security, stock control are carried out in accordance with company procedures.
- Ensure all required standards and procedures of the company are met.
The Person: The ideal candidate will have:
- Hold the appropriate food safety certificate.
- Personal Licence Holder.
- Experience of Master of Ceremonies role.
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels.
- A strong commercial awareness.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Banqueting Manager employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banqueting Manager
✨Tip Number 1
Familiarise yourself with the Scotsman Group's venues and their unique offerings. Understanding the specific characteristics of each venue will help you demonstrate your knowledge during interviews and show how you can enhance their banqueting services.
✨Tip Number 2
Network with current or former employees of the Scotsman Group. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Banqueting Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you encourage teamwork in a fast-paced environment. The ability to communicate effectively with both the operational and sales teams is crucial, so think of examples that showcase your skills in this area.
✨Tip Number 4
Be ready to talk about your experience with stock control and budgeting. Highlight any relevant achievements in managing costs and improving efficiency, as these are key responsibilities for the Banqueting Manager position.
We think you need these skills to ace Banqueting Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Banqueting Manager position. Tailor your application to highlight relevant experience and skills that match what The Scotsman Group is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, particularly in banqueting or similar roles. Highlight any leadership experience and relevant certifications, such as food safety certificates.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage operations, lead a team, and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Scotsman
✨Know the Venue
Familiarise yourself with The Scotsman Group's venues and their unique offerings. Understanding the atmosphere and services provided will help you demonstrate your enthusiasm and suitability for the Banqueting Manager role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to encourage teamwork and maintain a positive working environment, as these are crucial for the position.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires open communication between teams, showcasing your communication skills during the interview will be essential.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can contribute to the business's profitability. Share insights on cost control, stock management, and how you would handle guest complaints to ensure satisfaction and repeat business.
