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- Tasks: Support daily operations, lead a team, and manage customer inquiries in a vibrant hospitality setting.
- Company: A leading hospitality company in Scotland with a focus on people and growth.
- Benefits: Competitive perks, bonus scheme, flexible working, and career development opportunities.
- Why this job: Join a dynamic team and make a difference in the hospitality industry.
- Qualifications: Experience in customer-facing roles and strong leadership skills.
- Other info: Exciting environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A prominent hospitality company in Scotland is seeking an enthusiastic Assistant Manager to support daily operations in its venues. The role requires proven experience in customer-facing environments and strong leadership skills. You will lead a team, manage customer inquiries, and ensure compliance with health and safety regulations.
The company offers competitive perks, including a bonus scheme, flexible working opportunities, and career development through training programs.
Assistant Manager: Lead Service, People & Growth employer: Scotsman
Contact Detail:
Scotsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager: Lead Service, People & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've successfully led a team or handled customer inquiries. We want to see that you can inspire and manage others!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios in a busy venue. This will show that you’re ready to tackle the challenges of the role head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager: Lead Service, People & Growth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about the role and the company. A little enthusiasm goes a long way in making your application stand out.
Highlight Relevant Experience: Make sure to showcase your experience in customer-facing roles. We’re looking for proven skills in leading teams and managing inquiries, so don’t hold back on sharing specific examples that demonstrate your capabilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for the Assistant Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scotsman
✨Know the Company Inside Out
Before your interview, do some digging into the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate others and ensure a positive work environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer inquiries and complaints. Think of specific situations where you've excelled in customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving skills.
✨Understand Health and Safety Regulations
Since compliance with health and safety regulations is crucial in hospitality, brush up on relevant laws and best practices. Be prepared to discuss how you would ensure these standards are met in your daily operations, showing that you take this responsibility seriously.
