At a Glance
- Tasks: Manage online distribution channels and optimise hotel systems for maximum profitability.
- Company: Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Earn up to 40% pay as you go, plus discounts on food, cinema, and hotels.
- Other info: Flexible working opportunities and career development through training programmes.
- Why this job: Join a dynamic team and enhance your career in the vibrant hospitality industry.
- Qualifications: Experience in hotel distribution or revenue management is essential.
The predicted salary is between 40000 - 50000 € per year.
Who We Are
Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
What is in it for you?
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
Key Responsibilities
- Distribution Channel Management: Manage all online distribution channels, including OTAs (e.g. Booking.com, Expedia Group), GDS platforms, brand website and direct booking channels; ensure content, rates, and availability are accurate and consistent across all platforms; optimise channel mix to maximise profitability and reduce cost of sale; monitor and manage channel performance, including visibility, ranking, and conversion.
- Systems Management: Oversee and maintain key systems, including Property Management System (PMS) (OPERA Cloud + MEWS), Channel Manager (SiteMinder), Booking engine (SiteMinder), OTA extranets, GDS (Synxis via SM); ensure seamless integration between systems and troubleshoot connectivity issues; lead system upgrades, implementations, and configuration changes; maintain data integrity across all systems.
- Rate & Inventory Distribution: Ensure correct distribution of rate plans, pricing, availability and restrictions; support the Revenue Management team in executing pricing strategies across all channels efficiently and at a high accuracy; conduct regular audits to prevent rate parity issues and distribution errors.
- Website & Direct Channel Optimisation: Ensure the hotel website and booking engine are fully functional, user‑friendly and optimised for conversion; support initiatives to increase direct bookings, including promotions and packages, rate visibility, content updates and reporting & performance monitoring; produce regular reports on channel performance, distribution costs and conversion metrics; track KPIs such as revenue by channel, average daily rate (ADR) and conversion rates.
- Risk & Opportunity Highlight: Highlight risks and opportunities to the commercial team.
- Cross‑Department Collaboration: Work closely with Revenue Management, Reservations (RES), Sales & Marketing, Front Office, GMs, ensuring alignment between systems, distribution and operational processes; provide guidance and support to teams on system usage and best practices.
Key Skills & Experience
- Experience in hotel distribution, revenue management or reservations.
- Strong knowledge of PMS (OPERA Cloud + MEWS), channel managers (SiteMinder), booking engine (SiteMinder), GDS and all OTA extranets.
- Understanding of OTA and online distribution landscape.
- Analytical mindset with strong attention to detail.
- Ability to troubleshoot technical/system issues.
- Strong communication and stakeholder management skills.
Key Competencies
- Commercial awareness and revenue focus.
- Problem‑solving and technical capability.
- Organisation and attention to detail.
- Ability to prioritise in a fast‑paced environment.
- Proactive and solution‑oriented approach.
Systems & Distribution Manager employer: Scotsman Hospitality
At Scotsman Group, we pride ourselves on being Scotland’s largest and most diverse hospitality group, offering a vibrant work culture that values employee wellbeing and growth. With flexible working opportunities, comprehensive benefits like Wagestream for financial support, and a commitment to career development through our Scotsman Steps training programme, we empower our team members to thrive in their roles while enjoying discounts across our extensive range of venues. Join us in a dynamic environment where your contributions are recognised and rewarded, making every day at Scotsman Group a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Systems & Distribution Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work with distribution and revenue management. A casual chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or through connections, be ready to discuss your experience with systems like OPERA Cloud and SiteMinder. Real-life examples of how you've optimised channels will make you stand out.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you're genuinely interested in Scotsman Group and helps us see your application faster. Plus, you’ll get a feel for our culture and values right from the start.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. Mention something specific from the interview to show you were engaged and are serious about joining the team.
We think you need these skills to ace Systems & Distribution Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems & Distribution Manager role. Highlight your experience with hotel distribution, revenue management, and any relevant systems like OPERA Cloud or SiteMinder. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the hospitality industry and how your background makes you a perfect fit for Scotsman Group. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Analytical Skills:Since the role requires an analytical mindset, be sure to include examples of how you've used data to drive decisions in previous roles. Whether it's improving conversion rates or optimising channel performance, we want to know how you've made an impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you'll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Scotsman Hospitality
✨Know Your Systems Inside Out
Make sure you’re well-versed in the key systems mentioned in the job description, like OPERA Cloud, MEWS, and SiteMinder. Familiarise yourself with their functionalities and how they integrate with distribution channels. This will show your technical capability and readiness to hit the ground running.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of how you’ve optimised channel performance or tackled rate parity issues. This will highlight your analytical mindset and attention to detail, which are crucial for this role.
✨Showcase Your Collaboration Skills
Since cross-department collaboration is key, think of instances where you’ve worked closely with teams like Revenue Management or Sales & Marketing. Be ready to share how you’ve facilitated communication and alignment between departments to achieve common goals.
✨Be Proactive About Risks and Opportunities
Think about potential risks and opportunities in hotel distribution that you can discuss during the interview. Showing that you can identify these factors demonstrates a commercial awareness and a proactive approach, which are essential for the Systems & Distribution Manager role.
