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- Tasks: Deliver exceptional service and create memorable experiences for guests at a luxury hotel.
- Company: Prestigious luxury hotel group in the heart of Edinburgh.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Join a team dedicated to providing five-star guest experiences in a luxurious setting.
- Qualifications: Experience in high-end front desk roles and excellent communication skills.
- Other info: Be part of a dynamic team with a passion for hospitality.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel group in Edinburgh is seeking an experienced Senior Hotel Receptionist to provide warm, personalized service to guests. The role requires proven front desk experience in a high-end environment along with exceptional communication skills and attention to detail. Ideal candidates will demonstrate a service-first mindset and a passion for ensuring an outstanding guest experience. The position offers various benefits and opportunities for career development within a prestigious hospitality group.
Senior Luxury Front Desk Lead - Five-Star Guest Experience employer: Scotsman Hospitality
Contact Detail:
Scotsman Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Luxury Front Desk Lead - Five-Star Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in luxury hotels. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for providing exceptional guest experiences shine through. Share stories that highlight your service-first mindset and attention to detail.
✨Tip Number 3
Research the hotel group! Knowing their values and what makes them stand out will help you tailor your approach. It shows you’re genuinely interested and ready to contribute to their five-star experience.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Senior Luxury Front Desk Lead - Five-Star Guest Experience
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous front desk experience, especially in high-end environments. We want to see how you've provided exceptional service and created memorable guest experiences.
Personalise Your Application: Tailor your application to reflect our luxury hotel group's values. Use language that resonates with the role and showcases your passion for delivering a five-star guest experience.
Attention to Detail is Key: Pay close attention to the details in your application. From spelling and grammar to formatting, we appreciate candidates who take the time to present themselves professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Scotsman Hospitality
✨Know the Luxury Game
Familiarise yourself with the luxury hotel industry, especially the specific group you're interviewing with. Understand their brand values and what sets them apart in providing a five-star guest experience. This knowledge will help you tailor your responses and show that you’re genuinely interested.
✨Showcase Your Service Mindset
Prepare examples from your past experiences where you went above and beyond for guests. Highlight situations where your attention to detail made a significant impact on a guest's stay. This will demonstrate your service-first mindset and passion for hospitality.
✨Practice Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you convey warmth and professionalism in your responses.
✨Dress to Impress
In the luxury hospitality sector, first impressions matter. Dress smartly and appropriately for the interview, reflecting the high standards of the hotel group. This not only shows respect but also gives a glimpse of how you would present yourself to guests.
