At a Glance
- Tasks: Lead the launch of a vibrant café, bar, and event space with a focus on exceptional service.
- Company: Join Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Enjoy flexible working, discounts, staff meals, and career development opportunities.
- Other info: Dynamic environment with a packed social calendar and opportunities for growth.
- Why this job: Be part of an exciting new venue and shape its success from day one!
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for teamwork.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting Front Of House Supervisors to lead the launch of our brand new café, bar, and event space opening in May 2026. This is not a standard hospitality operation. By day, The Social will serve specialty coffee and Scandi-inspired pastries. By night, we shift gears into seriously good Roman-style pizza slices, an all-day dining menu worth sticking around for, and a carefully curated drinks list made up of all our favourite things. This space will also be home to our mini market, stocked with the provisions and brands we genuinely love, plus a packed social calendar supported by darts, pool, and private rooms built for singalongs, screenings, and group get-togethers. This is a rare opportunity to be part of an exciting new venue from launch!
The Role
- Supervising daily restaurant operation.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
The Person
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
The Process
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Front of House Supervisor employer: Scotsman Hospitality
Scotsman Hospitality is an excellent employer for those passionate about the vibrant hospitality scene in Edinburgh. With flexible hours, a supportive work culture, and opportunities for career growth through our Scotsman Steps training programme, we ensure that our team members thrive both personally and professionally. Enjoy unique benefits like TRONC electronic tips and hotel discounts while being part of a dynamic environment that values exceptional service and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, check out The Social's vibe and offerings. Familiarise yourself with their menu and atmosphere so you can chat about how you’d fit into their unique concept.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams in the past. Highlight your ability to create a positive work environment and ensure excellent customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at industry events. They might give you insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 4
Be flexible and enthusiastic! Show that you're ready to work shifts, including evenings and weekends. Your passion for the role and willingness to adapt will make you stand out as a candidate.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being part of our new café and event space. Share your love for great coffee, delicious food, and creating memorable experiences.
Tailor Your CV:Make sure your CV is tailored to the Front of House Supervisor role. Highlight your relevant experience in hospitality and any leadership roles you've had. We’re looking for those standout moments that show us you can manage a team and deliver excellent service.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share a bit about yourself and what makes you a great fit for our social environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Scotsman Hospitality
✨Know the Venue Inside Out
Before your interview, make sure you research The Social thoroughly. Understand its concept, menu offerings, and the vibe they’re aiming for. This will not only show your genuine interest but also help you align your answers with their vision.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, leadership is key. Prepare examples from your past experiences where you successfully led a team or improved service standards. Be ready to discuss how you can motivate and develop staff in a busy environment.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Think of specific instances where you went above and beyond for a customer. Highlight your approach to handling difficult situations and ensuring a positive experience for guests.
✨Be Ready for Shift Work Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Show that you’re adaptable and willing to work evenings and weekends, as this is crucial for the success of the café and bar operations.
