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For Companies At a Glance
- Tasks: Deliver top-notch customer service and promote sales in a vibrant hospitality setting.
- Company: Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Keep 100% of tips, flexible pay options, discounts, and career development.
- Why this job: Join a fun team, earn great tips, and enjoy a lively work environment.
- Qualifications: Experience in hospitality and a passion for teamwork in social settings.
- Other info: Flexible shifts and opportunities for career growth through training.
The predicted salary is between 24000 - 30000 £ per year.
About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As a member of the Front of House team, your role will include:
- Providing consistently excellent customer service.
- Promoting sales and adhering to licensing legislation.
- Involvement in all aspects of service; setting-up, serving customers and cleaning down.
The Person
The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What is in it for you?
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Front of House Specialist - 100% Tips, Wagestream employer: Scotsman Hospitality
Contact Detail:
Scotsman Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Specialist - 100% Tips, Wagestream
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They might give you insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! During interviews, let your true self shine. The Scotsman Group values great personalities, so don’t be afraid to showcase your social skills and enthusiasm for the role.
✨Tip Number 4
Be flexible with your availability! Since the role requires working shifts, including evenings and weekends, showing that you can adapt will make you a more attractive candidate. Plus, it shows you're ready to jump in and help out!
We think you need these skills to ace Front of House Specialist - 100% Tips, Wagestream
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and enthusiasm for the role. A great vibe can really shine through in your writing.
Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to highlight your experience in hospitality and customer service. We love seeing how you fit into our team!
Be Clear and Concise: Keep it simple! Use clear language and get straight to the point. We appreciate applications that are easy to read and understand, so avoid fluff and focus on what makes you a great fit.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to process your application quickly. We can’t wait to hear from you!
How to prepare for a job interview at Scotsman Hospitality
✨Know the Venue
Before your interview, do a bit of research on The Scotsman Group and its venues. Familiarise yourself with their offerings, atmosphere, and customer service style. This will not only show your genuine interest but also help you tailor your answers to fit their culture.
✨Show Off Your Personality
As a Front of House Specialist, having a great personality is key! During the interview, let your enthusiasm shine through. Share stories that highlight your customer service skills and how you enjoy working in a team. Remember, they’re looking for someone who can connect with customers and colleagues alike.
✨Be Ready for Shift Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability. Think about your schedule and be honest about when you can work. Showing that you’re adaptable and willing to meet the business needs will make you stand out.
✨Ask About Career Development
The Scotsman Group offers career development opportunities, so don’t hesitate to ask about them during your interview. Inquire about the Scotsman Steps training programme and how it can help you grow within the company. This shows that you’re serious about your future and eager to learn.