Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure a safe and welcoming environment for guests while managing access and security.
- Company: Join Scotsman Group, a top hospitality operator in Scotland with diverse venues.
- Benefits: Keep 100% of tips, enjoy discounts, and access financial wellbeing support.
- Other info: Flexible shifts with opportunities for career progression and staff meals on duty.
- Why this job: Be the friendly face that ensures safety and creates memorable experiences for customers.
- Qualifications: SIA Door Supervisor Badge and great communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
About Scotsman Group
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.
The Role
We are currently seeking professional, reliable, and customer-focused Door Supervisors to join our dynamic team of Security Staff in our venues. As a Door Supervisor, you will play a key role in maintaining a safe, welcoming, and enjoyable environment for all guests at our venues. You will be the first point of contact for customers, ensuring they are greeted with a friendly and approachable manner, while also managing access and handling any security-related issues.
Role Responsibilities
- Monitoring and managing crowds and queues
- Dealing with conflict; restraining and escorting customers off of the premises if required
- Ensuring the safety of customers and staff at all times
The Person
The ideal candidate will have:
- A valid SIA Door Supervisor Badge is mandatory for this role
- 2 years experience within a similar role would be preferred.
- Great communication and customer service skills with the ability to diffuse high tension situations.
- Availability to work shifts, including late nights and weekends at key times during the year.
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Progression opportunities through our Scotsman Steps programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How To Apply
If you are a dedicated and confident individual looking to join a leading hospitality group, apply now and one of our friendly team will be in touch.
Door Supervisor in Edinburgh employer: Scotsman Hospitality
Contact Detail:
Scotsman Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings at Scotsman Group or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into one of the venues and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your conflict resolution skills. Think of examples from your past experience where you successfully diffused a tense situation – this will really impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Scotsman Group team.
We think you need these skills to ace Door Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making a great first impression.
Tailor Your Experience: Make sure to highlight any relevant experience you have as a Door Supervisor or in similar roles. We’re looking for candidates who can manage crowds and handle conflict, so share specific examples that showcase your skills in these areas.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out, and avoid unnecessary jargon.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Scotsman Group. We can’t wait to hear from you!
How to prepare for a job interview at Scotsman Hospitality
✨Know Your Role
Make sure you understand the responsibilities of a Door Supervisor. Familiarise yourself with crowd management techniques and conflict resolution strategies. This will show that you're serious about the role and ready to handle the challenges that come with it.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to demonstrate your communication skills during the interview. Practice how you would greet guests and handle various situations, especially high-tension ones. A friendly and approachable attitude goes a long way!
✨Highlight Relevant Experience
If you've got experience in similar roles, make sure to bring it up! Talk about specific situations where you successfully managed crowds or diffused conflicts. This will help the interviewers see that you have the practical skills needed for the job.
✨Be Prepared for Shift Work
Since the role requires availability for late nights and weekends, be ready to discuss your flexibility. Mention any previous experience working shifts and how you manage your time effectively. This shows that you're committed and can adapt to the demands of the job.