The Scotsman Group in Scotland is seeking a Cluster Reservations Manager to oversee the day-to-day reservations operation across hotels and apartments, lead the reservations team and drive guest satisfaction. You will ensure knowledge of all properties, manage group/tours, and collaborate with finance and sales to maximise direct bookings and revenue.
Reporting into the Group Revenue Manager, you will create a positive working environment, maintain compliance with policies and support revenue
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Cluster Reservations Manager – Guest Experience Lead employer: Scotsman Hospitality
Scotsman Hospitality is an excellent employer that values its team members by offering flexible working hours and a supportive work culture across our vibrant venues in Scotland. With benefits like 100% tips, Wagestream access for financial flexibility, and generous venue discounts, we prioritise employee satisfaction and growth, making it a rewarding place to build your career in the hospitality industry.
