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For Companies At a Glance
- Tasks: Serve drinks, engage with customers, and ensure smooth bar operations during the festive season.
- Company: Join The Scotsman Group, a top name in Scotland's vibrant hospitality scene.
- Benefits: Enjoy 100% of tips, flexible hours, discounts, and career development opportunities.
- Other info: Flexible availability required, especially during busy festive dates like Christmas and New Year.
- Why this job: Be at the heart of the action, creating a lively atmosphere and making guests feel special.
- Qualifications: Previous bar experience is a plus, but a friendly attitude and good communication skills are essential.
About Us
The Scotsman Group is a leading name in Scotland's hospitality scene, known for our vibrant bars, excellent drinks, and unforgettable service. With the festive season approaching, we are looking for enthusiastic and personable individuals to join our bar staff team to help us create a lively and festive atmosphere for our guests.
The Role
As Bar Staff, you'll be responsible for serving drinks, engaging with customers, and ensuring our bars run smoothly during the busy holiday period. You'll be at the heart of the action, mixing up seasonal cocktails, pouring pints, and delivering the outstanding service that the Scotsman Group is known for.
Key Responsibilities
- Provide excellent customer service, ensuring guests feel welcome and valued.
- Serve alcoholic and non-alcoholic beverages in line with licensing laws and company standards.
- Mix and serve a range of cocktails, beers, wines, and soft drinks.
- Engage with guests, answer questions, and provide recommendations on drinks.
- Manage the bar area, ensuring it remains clean, well-stocked, and organised.
- Handle cash and card payments accurately.
- Assist with the setup and breakdown of the bar before and after shifts.
- Work efficiently during busy periods, especially on key dates.
Requirements
- Previous experience in a bar or hospitality role is preferred but not essential.
- Excellent customer service and communication skills.
- A friendly, approachable attitude with a passion for making customers feel special.
- Ability to work in a fast-paced environment while maintaining high standards.
- Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).
- Knowledge of alcoholic beverages, cocktails, and drink preparation is a plus.
- Personal Licence Holders Certificate (preferred but not required).
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
How To Apply
If you are passionate about hospitality and have the skills and experience to succeed in this role, we'd love to hear from you. Apply now and one of our friendly team will be in touch.
Bar Staff employer: Scotsman Hospitality
Contact Detail:
Scotsman Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff
✨Tip Number 1
Familiarise yourself with the Scotsman Group's venues and their unique offerings. Knowing the specific drinks and cocktails they serve can give you an edge during interviews, showing your enthusiasm and readiness to contribute.
✨Tip Number 2
Engage with current or former staff members if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach when discussing your suitability for the role.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or in-person visit, showcasing your friendly and approachable attitude can leave a lasting impression.
✨Tip Number 4
Be prepared to discuss your availability during the festive season. Highlighting your flexibility and willingness to work during busy periods can make you a more attractive candidate for the bar staff position.
We think you need these skills to ace Bar Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or bar work. Emphasise customer service skills and any specific knowledge of drinks or cocktails that you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Scotsman Group. Mention why you want to work with them specifically and how you can contribute to creating a festive atmosphere.
Showcase Your Personality: Since the role requires engaging with customers, let your personality shine through in your application. Use a friendly tone and express your passion for hospitality and making guests feel special.
Highlight Flexibility: Given the busy festive season, emphasise your availability to work evenings, weekends, and key dates. This shows your commitment and willingness to meet the demands of the role.
How to prepare for a job interview at Scotsman Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for customer service and creating memorable experiences for guests.
✨Know Your Drinks
Familiarise yourself with common cocktails, beers, and wines before the interview. Being able to discuss your favourite drinks or suggest popular options can demonstrate your knowledge and passion for the role.
✨Demonstrate Your People Skills
Engage with the interviewer as if they were a guest. Show off your friendly and approachable attitude by maintaining eye contact, smiling, and being genuinely interested in their questions.
✨Prepare for Fast-Paced Scenarios
Think of examples from past experiences where you successfully managed busy situations. Be ready to discuss how you handle stress and maintain high standards during peak times, especially during festive periods.