Job Title: Safety Host
Location: [insert venue name]
Job Type: Full-time/Part-time
Salary: Competitive, depending on experience
About Scotsman Hospitality Group:
Scotsman Hospitality Group is one of Scotland's leading hospitality companies, offering exceptional experiences across a range of vibrant venues. From traditional pubs to stylish restaurants and lively entertainment spaces, we pride ourselves on creating welcoming environments for our guests. Join us and be part of a team that values excellence, safety, and outstanding customer service.
Job Overview:
We are looking for enthusiastic and responsible Safety Hosts to join our dynamic team. As a Safety Host, you will play a crucial role in ensuring the safety and comfort of our guests and staff, creating a secure and enjoyable atmosphere across our venues. You’ll act as the first point of contact for guests, providing a welcoming and professional experience while maintaining a safe environment.
Key Responsibilities:
- Greet guests warmly and monitor the entrance and exit points to ensure a safe flow of people.
- Maintain a visible presence on the floor, responding to incidents, concerns, and emergencies.
- Monitor venue capacity and enforce safety regulations.
- Assist in crowd management and intervene in any disruptive behavior with a calm and professional demeanor.
- Conduct routine safety checks around the venue, ensuring compliance with health and safety standards.
- Liaise with management, security personnel, and emergency services when necessary.
- Provide first aid assistance when required (training will be provided).
- Handle guest queries and support the overall customer experience by offering friendly and attentive service.
Requirements:
- 2 years experience within a similar role would be preferred
- A calm and professional attitude, with the ability to handle challenging situations effectively.
- Strong communication and interpersonal skills.
- Ability to remain vigilant and proactive in ensuring guest and staff safety.
- Availability to work shifts, including late nights and weekends as per business needs
- Basic knowledge of health and safety regulations (training will be provided).
- First Aid Certification is a plus, but training can be arranged.
- Must be flexible with working hours, including evenings, weekends, and public holidays.
Benefits:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
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Safety Host in Glasgow employer: Scotsman Group
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