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For Companies At a Glance
- Tasks: Deliver top-notch customer service and support the team in a lively hospitality environment.
- Company: Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Why this job: Join a fun team, meet new people, and gain valuable experience in hospitality.
- Qualifications: Experience in a similar role and a passion for teamwork in a social setting.
- Other info: Enjoy flexible shifts and access to exclusive perks and discounts.
The predicted salary is between 13 - 16 £ per hour.
About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As a member of the floor team, your role will include:
- Providing consistently excellent customer service.
- Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
- Promoting sales to ensure customer spend is maximised.
The Person
The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Floor Staff in Glasgow employer: Scotsman Group
Contact Detail:
Scotsman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in Glasgow
✨Tip Number 1
Get to know the venue! Before your interview, pop into one of the Scotsman Group locations. Familiarise yourself with the atmosphere and vibe. This will not only help you feel more comfortable but also give you some great talking points during your chat.
✨Tip Number 2
Show off your personality! The Scotsman Group is all about great customer service and a fun team environment. Be yourself in interviews and let your enthusiasm shine through. Remember, they want to see how you’ll fit into their social setting!
✨Tip Number 3
Prepare for situational questions! Think about times you've provided excellent service or worked as part of a team. Have a few stories ready that highlight your experience and skills. This will show them you’re the perfect fit for the floor staff role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Scotsman Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Staff in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’d be a great fit for our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles can contribute to making our venues even better!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re the right person for the job without wading through too much fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Scotsman Group
✨Know the Venue
Before your interview, take some time to research The Scotsman Group and its venues. Familiarise yourself with their offerings and atmosphere. This will not only show your genuine interest but also help you answer questions about how you can contribute to their unique customer service experience.
✨Show Off Your Personality
As a floor staff member, having a great personality is key! During the interview, let your enthusiasm shine through. Share examples of how you've created positive experiences for customers in the past. Remember, they’re looking for someone who fits well into their social environment.
✨Demonstrate Team Spirit
Teamwork is crucial in hospitality. Be prepared to discuss your previous experiences working in a team. Highlight specific instances where you collaborated effectively with colleagues or helped resolve conflicts. This will show that you understand the importance of working together to provide excellent service.
✨Be Ready for Shift Work
Since the role requires availability for shifts, including evenings and weekends, be upfront about your flexibility. If you have prior experience working varied hours, mention it! This will reassure them that you’re ready to meet the demands of the job.