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For Companies At a Glance
- Tasks: Support sales growth, manage costs, and ensure excellent customer service.
- Company: Join Scotland's largest hospitality group with over 40 diverse venues.
- Benefits: Enjoy TRONC tips, Wagestream pay access, discounts, and flexible working.
- Why this job: Be part of a vibrant team, develop your career, and enjoy a social work environment.
- Qualifications: Experience in a similar role with strong leadership and communication skills.
- Other info: Availability for shifts, including evenings and weekends, is required.
The predicted salary is between 28800 - 43200 £ per year.
About Us:
The Scotsman Group is Scotlands largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
As Deputy General Manager, your role will include:
- Supporting sales growth.
- Controlling costs.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
- Accountability for specific shifts and the full unit in the absence of senior management.
The Person:
The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels
- A strong commercial awareness
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
- TRONC electronic tips Our staff keep 100% of tips earned in venues.
- Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps:
If you think this is the role for you then apply now and one of our friendly team will be in touch.
AMRT1_UKCT
Deputy General Manager employer: Scotsman Group
Contact Detail:
Scotsman Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarize yourself with the Scotsman Group's venues and their unique offerings. Understanding the specific atmosphere and customer base of each location can help you demonstrate your fit for the role during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in hospitality. Be ready to share specific examples of how you've successfully managed teams and improved service standards.
✨Tip Number 3
Showcase your commercial awareness by discussing trends in the hospitality industry. Being able to talk about how you can contribute to sales growth and cost control will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding shifts. Emphasizing your willingness to work evenings and weekends will demonstrate your commitment to meeting the business needs.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with The Scotsman Group's values and mission. Highlight how your experience aligns with their commitment to excellent customer service and team collaboration.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality management. Emphasize your leadership skills, cost control achievements, and any specific examples of sales growth you have driven in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your ability to manage shifts and develop staff, and provide examples of how you've successfully communicated at all levels in past positions.
Highlight Flexibility and Availability: Clearly state your availability to work shifts, including evenings and weekends. This shows that you are ready to meet the business needs of The Scotsman Group.
How to prepare for a job interview at Scotsman Group
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Be prepared to share examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop staff.
✨Demonstrate Commercial Awareness
The role requires a strong commercial mindset. Research the hospitality industry trends and be ready to discuss how you can contribute to sales growth and cost control in the organization.
✨Emphasize Customer Service Excellence
Customer service is at the heart of this role. Prepare to discuss specific instances where you ensured high service standards and how you handled any challenges that arose.
✨Be Ready for Shift Work Discussion
Since the position involves working shifts, including evenings and weekends, be honest about your availability and express your willingness to adapt to the business needs.
