Job Description
With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.\n
\n
\nNot your average role….\n
\n
\nAs a Field Systems Technician, you’ll play an important role in supporting the maintenance of ScotRail’s Customer Information, Security and Retail Systems, carrying out planned maintenance and responding to faults to help keep these essential systems operating effectively.\n
\n
\nWorking closely with Field Systems Engineers and Senior Field Systems Engineers, the Field Systems Technician will support maintenance and faulting activities across the network, contribute to site surveys and safety audits, and help produce the documentation required to support maintenance, faulting and project activity\n
\n
\nYou’ll also support quality improvement initiatives, preventative maintenance programmes and the production of maintenance and faulting reports. As a Field Systems Technician, you’ll be part of a team helping to ensure ScotRail’s customer-facing systems are maintained safely and to the required standards.\n
\n
\nWhat you bring\n
\n
\nWe’re looking for people who can demonstrate the following skills and experience:\n
\n
\n* Experience working with railway Customer Information, Security and Retail Systems, alongside knowledge of these systems and associated networking technologies.\n
\n
\n* Railway engineering and terminal operations experience, including experience of Personal Track Safety disciplines.\n
\n
\n* Experience producing Method Statements, Risk Assessments and Work Package Plans to support the safe delivery of work.\n
\n
\n* Effective communication and organisational skills, with the ability to manage multiple tasks and priorities.\n
\n
\n* Experience using Microsoft Office applications.\n
\n
\n* A UK Driving Licence\n
\n
\nExperience of ScotRail's CAM system and Javelin, Vix and FareGo Remote Management Systems is included within the role requirements; however, training will be provided on these systems.\n
\n
\nPlease refer to the attached Job Description for full details of the role, including the complete essential and desirable criteria.\n
\n
\nWorking Arrangements\n
\n
\nThis role operates on a 35-hour working week, Monday to Friday, with regular travel required to work locations across the ScotRail network\n
\n
\nPlease note that due to the volume of interest received these vacancies could close prior to the published date.\n
\n
\nWhat we offer you...\n
\n
\nScotRail offer an excellent rewards package including:\n
\n
\n* Contributory Final Salary Pension scheme.\n
\n
\n* Free and reduced rate rail travel for you and your family.\n
\n
\n* Generous holiday allowance.\n
\n
\n* Enhanced company sick pay and family leave including maternity, paternity and adoption.\n
\n
\n* Life Insurance cover for 4 x annual salary when you join the pension scheme.\n
\n
\n* Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.\n
\n
\nEqual Opportunities\n
\n
\nScotRail is seven times accredited as a Top Employer and a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.
\n
\nNot your average role….\n
\n
\nAs a Field Systems Technician, you’ll play an important role in supporting the maintenance of ScotRail’s Customer Information, Security and Retail Systems, carrying out planned maintenance and responding to faults to help keep these essential systems operating effectively.\n
\n
\nWorking closely with Field Systems Engineers and Senior Field Systems Engineers, the Field Systems Technician will support maintenance and faulting activities across the network, contribute to site surveys and safety audits, and help produce the documentation required to support maintenance, faulting and project activity\n
\n
\nYou’ll also support quality improvement initiatives, preventative maintenance programmes and the production of maintenance and faulting reports. As a Field Systems Technician, you’ll be part of a team helping to ensure ScotRail’s customer-facing systems are maintained safely and to the required standards.\n
\n
\nWhat you bring\n
\n
\nWe’re looking for people who can demonstrate the following skills and experience:\n
\n
\n* Experience working with railway Customer Information, Security and Retail Systems, alongside knowledge of these systems and associated networking technologies.\n
\n
\n* Railway engineering and terminal operations experience, including experience of Personal Track Safety disciplines.\n
\n
\n* Experience producing Method Statements, Risk Assessments and Work Package Plans to support the safe delivery of work.\n
\n
\n* Effective communication and organisational skills, with the ability to manage multiple tasks and priorities.\n
\n
\n* Experience using Microsoft Office applications.\n
\n
\n* A UK Driving Licence\n
\n
\nExperience of ScotRail's CAM system and Javelin, Vix and FareGo Remote Management Systems is included within the role requirements; however, training will be provided on these systems.\n
\n
\nPlease refer to the attached Job Description for full details of the role, including the complete essential and desirable criteria.\n
\n
\nWorking Arrangements\n
\n
\nThis role operates on a 35-hour working week, Monday to Friday, with regular travel required to work locations across the ScotRail network\n
\n
\nPlease note that due to the volume of interest received these vacancies could close prior to the published date.\n
\n
\nWhat we offer you...\n
\n
\nScotRail offer an excellent rewards package including:\n
\n
\n* Contributory Final Salary Pension scheme.\n
\n
\n* Free and reduced rate rail travel for you and your family.\n
\n
\n* Generous holiday allowance.\n
\n
\n* Enhanced company sick pay and family leave including maternity, paternity and adoption.\n
\n
\n* Life Insurance cover for 4 x annual salary when you join the pension scheme.\n
\n
\n* Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.\n
\n
\nEqual Opportunities\n
\n
\nScotRail is seven times accredited as a Top Employer and a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.
Field Systems Technician in Craigie employer: ScotRail
ScotRail is an exceptional employer, offering a supportive and inclusive work environment that values diversity and encourages personal and professional growth. With a strong commitment to sustainability and a comprehensive benefits package, including free rail travel for employees and their families, generous holiday allowances, and a contributory pension scheme, ScotRail provides meaningful opportunities for those looking to make a difference in the communities of Scotland. Join our dedicated team at Inverness Depot and be part of a vital service that connects people across the region.
