Commercial Director

Commercial Director

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead ScotRail's commercial strategy, driving revenue and enhancing customer experience across Scotland's Railway.
  • Company: Join ScotRail, a key player in Scotland's transport, committed to diversity and sustainability.
  • Benefits: Enjoy free rail travel, generous holidays, and a contributory pension scheme.
  • Why this job: Shape the future of travel in Scotland while working in a dynamic and inclusive environment.
  • Qualifications: Proven success in senior commercial roles with strong leadership and financial management skills.
  • Other info: On-call commitments required; applications from diverse backgrounds are especially encouraged.

The predicted salary is between 43200 - 72000 £ per year.

Role – Commercial Director Closing Date – 15th August 2025 With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035. Not your average role…. ScotRail has an exciting opportunity for a dynamic and experienced Commercial Director to lead our commercial strategy, driving revenue and journey growth whilst enhancing the customer experience across Scotland’s Railway. This is a pivotal executive role, responsible for shaping the future of travel in Scotland through innovative sales and marketing initiatives, product development, and retail enhancements. In addition, the Commercial Director will leverage customer insight to inform forecasting and strategic decisions and develop a compelling on-train hospitality offer which balances both customer expectations and operational efficiency. Please note there will be on-call commitments for this role. What you bring * Demonstrable success in a senior commercial leadership role, with a proven ability to drive sustained revenue growth, deliver against strategic objectives, and lead transformative initiatives to enhance business performance and customer value. * Impactful leadership skills with extensive experience managing large budgets and complex teams within a multi-matrix organisation. * Highly skilled and experienced in identifying revenue opportunities and managing financial performance at a strategic level. * Effective communicator with experience operating and influencing at Board level and with external stakeholders and partners. * A decisive and forward-thinking leader who brings energy, creativity, and a dynamic approach to problem-solving and strategic execution. What we offer you ScotRail offer an excellent rewards package including: * Contributory Final Salary Pension scheme. * Free and reduced rate rail travel for you and your family. * Generous holiday allowance. * Enhanced company sick pay and family leave including maternity, paternity and adoption. * Life Insurance cover for 4 x annual salary via our pension fund. * Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan. Please note that due to the volume of interest received these vacancies could close prior to the published date. Equal Opportunities ScotRail is four times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT people, people with a disability, and people from ethnically diverse backgrounds.41bf1e1f-b16b-4260-a40a-17c77a06fd15

Commercial Director employer: ScotRail

ScotRail is an exceptional employer, offering a vibrant work culture that champions diversity and inclusion while striving for sustainability in the railway sector. With a comprehensive rewards package, including a contributory pension scheme, generous holiday allowance, and free rail travel for employees and their families, ScotRail prioritises employee well-being and growth. The company fosters an environment where innovative leaders can thrive, making it an ideal place for those looking to make a meaningful impact on Scotland's travel landscape.
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Contact Detail:

ScotRail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Director

✨Tip Number 1

Network with professionals in the railway and transport sector. Attend industry events, webinars, or conferences where you can meet key players and learn about the latest trends. This will not only enhance your knowledge but also help you make valuable connections that could lead to opportunities.

✨Tip Number 2

Research ScotRail's current commercial strategies and initiatives. Understanding their recent projects and challenges will allow you to tailor your discussions during interviews, showcasing how your experience aligns with their goals and how you can contribute to their success.

✨Tip Number 3

Prepare to discuss your leadership style and how it has driven revenue growth in previous roles. Be ready to provide specific examples of how you've managed large teams and budgets, as well as how you've implemented innovative solutions to enhance customer experiences.

✨Tip Number 4

Familiarise yourself with the principles of sustainability in the transport sector. Given ScotRail's commitment to a carbon-free railway by 2035, demonstrating your understanding of sustainable practices and how they can be integrated into commercial strategies will set you apart from other candidates.

We think you need these skills to ace Commercial Director

Strategic Leadership
Revenue Growth Management
Budget Management
Sales and Marketing Strategy
Customer Experience Enhancement
Stakeholder Engagement
Financial Performance Analysis
Team Management in Multi-Matrix Environments
Problem-Solving Skills
Communication Skills at Board Level
Innovative Thinking
Market Insight Analysis
Operational Efficiency Improvement
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Commercial Director position at ScotRail. Tailor your application to highlight how your experience aligns with their needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous successes in senior commercial leadership roles. Provide specific examples of how you've driven revenue growth and enhanced customer experiences in past positions.

Showcase Leadership Skills: Demonstrate your impactful leadership skills by detailing your experience managing large teams and budgets. Use quantifiable achievements to illustrate your ability to lead transformative initiatives.

Communicate Effectively: Craft a compelling cover letter that showcases your communication skills. Address how you can influence stakeholders at all levels, including Board members, and how your strategic vision aligns with ScotRail's goals.

How to prepare for a job interview at ScotRail

✨Showcase Your Leadership Experience

As a Commercial Director, you'll need to demonstrate impactful leadership skills. Prepare examples of how you've successfully managed large teams and budgets in previous roles, highlighting any transformative initiatives you've led.

✨Understand ScotRail's Vision

Familiarise yourself with ScotRail's commitment to sustainability and diversity. Be ready to discuss how your vision aligns with their goals, particularly regarding the carbon-free railway initiative and enhancing customer experience.

✨Prepare for Strategic Discussions

Since this role involves influencing at Board level, practice articulating your strategic insights clearly. Think about how you can leverage customer insights to drive revenue growth and improve operational efficiency.

✨Demonstrate Problem-Solving Skills

Be prepared to discuss specific challenges you've faced in previous roles and how you approached problem-solving. Highlight your creativity and dynamic approach to executing strategies that have led to successful outcomes.

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