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For Companies At a Glance
- Tasks: Lead ScotRail's commercial strategy, driving revenue and enhancing customer experience across Scotland.
- Company: Join ScotRail, a key player in Scotland's transport, committed to diversity and sustainability.
- Benefits: Enjoy free rail travel, generous holidays, and a strong pension scheme.
- Why this job: Shape the future of travel while working in a dynamic, inclusive environment.
- Qualifications: Proven senior leadership experience with a focus on revenue growth and strategic decision-making.
- Other info: On-call commitments required; applications from diverse backgrounds are encouraged.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Role – Commercial Director
Closing Date – 15th August 2025
With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.
Not your average role….
ScotRail has an exciting opportunity for a dynamic and experienced Commercial Director to lead our commercial strategy, driving revenue and journey growth whilst enhancing the customer experience across Scotland’s Railway. This is a pivotal executive role, responsible for shaping the future of travel in Scotland through innovative sales and marketing initiatives, product development, and retail enhancements. In addition, the Commercial Director will leverage customer insight to inform forecasting and strategic decisions and develop a compelling on-train hospitality offer which balances both customer expectations and operational efficiency.
Please note there will be on-call commitments for this role.
What you bring
* Demonstrable success in a senior commercial leadership role, with a proven ability to drive sustained revenue growth, deliver against strategic objectives, and lead transformative initiatives to enhance business performance and customer value.
* Impactful leadership skills with extensive experience managing large budgets and complex teams within a multi-matrix organisation.
* Highly skilled and experienced in identifying revenue opportunities and managing financial performance at a strategic level.
* Effective communicator with experience operating and influencing at Board level and with external stakeholders and partners.
* A decisive and forward-thinking leader who brings energy, creativity, and a dynamic approach to problem-solving and strategic execution.
What we offer you
ScotRail offer an excellent rewards package including:
* Contributory Final Salary Pension scheme.
* Free and reduced rate rail travel for you and your family.
* Generous holiday allowance.
* Enhanced company sick pay and family leave including maternity, paternity and adoption.
* Life Insurance cover for 4 x annual salary via our pension fund.
* Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.
Please note that due to the volume of interest received these vacancies could close prior to the published date.
Equal Opportunities
ScotRail is four times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.
Commercial Director employer: ScotRail
Contact Detail:
ScotRail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Director
✨Tip Number 1
Research ScotRail's current commercial strategies and recent initiatives. Understanding their approach will help you align your vision with theirs, showcasing how your experience can enhance their goals.
✨Tip Number 2
Network with current or former employees of ScotRail on platforms like LinkedIn. Engaging in conversations about the company culture and challenges can provide valuable insights that you can reference during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven revenue growth and improved customer experiences in previous roles. Tailoring your success stories to reflect ScotRail's objectives will demonstrate your fit for the role.
✨Tip Number 4
Stay updated on industry trends and challenges within the railway sector, particularly in Scotland. Being knowledgeable about the market landscape will allow you to speak confidently about potential opportunities and threats during interviews.
We think you need these skills to ace Commercial Director
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Commercial Director position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Leadership Experience: Emphasise your previous leadership roles, particularly those involving commercial strategy and revenue growth. Use specific examples to demonstrate your impact on business performance and customer value.
Showcase Communication Skills: Since the role requires effective communication at Board level, include examples of how you've successfully influenced stakeholders and partners in your past roles. This will showcase your ability to operate in a multi-matrix organisation.
Express Your Vision: In your cover letter or statement, articulate your vision for enhancing customer experience and driving growth within ScotRail. Show that you are forward-thinking and ready to bring innovative ideas to the table.
How to prepare for a job interview at ScotRail
✨Showcase Your Leadership Experience
As a Commercial Director, you'll need to demonstrate impactful leadership skills. Prepare examples of how you've successfully managed large teams and budgets in previous roles, highlighting your ability to drive revenue growth and enhance business performance.
✨Understand ScotRail's Vision
Familiarise yourself with ScotRail's commitment to sustainability and diversity. Be ready to discuss how your vision aligns with their goals, particularly regarding the carbon-free railway initiative and enhancing customer experience across Scotland’s Railway.
✨Prepare for Strategic Discussions
Given the role's focus on strategic decision-making, be prepared to discuss your approach to identifying revenue opportunities and managing financial performance. Think about how you can leverage customer insights to inform your strategies.
✨Communicate Effectively
As an effective communicator, you’ll need to influence at Board level and with external stakeholders. Practice articulating your ideas clearly and confidently, ensuring you can convey your strategic vision and problem-solving approach effectively.
