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- Tasks: Deliver top-notch customer service and assist with various store tasks.
- Company: Join the Scotmid Co-operative family, dedicated to local communities.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a vibrant team making a difference in customers' lives.
- Qualifications: Enthusiasm for customer service and strong communication skills.
- Other info: Training provided; previous retail experience is a plus.
The predicted salary is between 11 - 13 £ per hour.
At Lakes and Dales, part of the Scotmid Co-operative family, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this since the 19th century, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.
You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.
If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you. Training will be provided but experience in a sales or retail environment would be an advantage.
We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.
Lakes & Dales - Customer Service Assistant in Whitley Bay employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lakes & Dales - Customer Service Assistant in Whitley Bay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lakes & Dales and Scotmid Co-operative. Understanding their values and community focus will help you connect with them during your chat.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for providing excellent service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! Since no two days are the same, prepare to discuss how you handle busy situations and multitask effectively. This will show that you're adaptable and ready for the challenges ahead.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining the team.
We think you need these skills to ace Lakes & Dales - Customer Service Assistant in Whitley Bay
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make a difference in our local communities.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, show us how your skills can translate into providing great service at Lakes & Dales.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Service Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Scotmid Food
✨Know the Company
Before your interview, take some time to research Lakes and Dales and their commitment to local communities. Understanding their history and values will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your passion for customer service, which is key for this role.
✨Be Ready for Practical Questions
Since the role involves various tasks like preparing food and maintaining hygiene standards, be prepared for practical questions. You might be asked how you would handle specific situations, such as dealing with allergens or ensuring cleanliness. Think through these scenarios beforehand.
✨Emphasise Flexibility and Teamwork
Highlight your ability to work flexible hours and adapt to different tasks. Since no two days are the same, showing that you're a team player who can jump in wherever needed will make you stand out. Share any relevant experiences that showcase your adaptability.
