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For Companies At a Glance
- Tasks: Serve delicious food and provide top-notch customer service in a fast-paced environment.
- Company: Join Scotmid, a community-focused retailer with 160 years of history.
- Benefits: Enjoy competitive pay, flexible hours, and growth opportunities in retail.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Passion for customer service and great communication skills are essential.
- Other info: Dynamic role with varied tasks and a supportive team atmosphere.
Customer Service Assistant – Food to Go
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.
Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.
You will be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.
If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.
This role will focus on preparing food on our Food to Go counter.
Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.
We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.
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Scotmid - Customer Service Assistant (Food to Go) employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Customer Service Assistant (Food to Go)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scotmid and its community focus. This will help you connect with the values they stand for and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a great experience for customers, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your enthusiasm for the role and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital age!
We think you need these skills to ace Scotmid - Customer Service Assistant (Food to Go)
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to contribute to our community-focused mission.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in retail or food service. We love seeing how your skills align with what we do at Scotmid, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’d be a great fit for the Customer Service Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Scotmid Food
✨Know Your Stuff
Before the interview, make sure you understand Scotmid's values and how they serve their communities. Familiarise yourself with their Food to Go offerings and think about how you can contribute to providing excellent customer service.
✨Show Your Enthusiasm
During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past. This will show that you're not just looking for a job, but that you genuinely care about making a difference.
✨Be Ready for Practical Questions
Expect questions about handling food safely and providing great service under pressure. Think of scenarios where you had to multitask or deal with difficult customers, and be prepared to discuss how you handled those situations.
✨Ask Smart Questions
At the end of the interview, have a few questions ready about the role or the company culture. This shows that you're engaged and interested in being part of the team. You might ask about training opportunities or how they support staff development.
