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- Tasks: Deliver top-notch customer service and assist with various store tasks.
- Company: Join Scotmid, a community-focused co-operative with 160 years of service.
- Benefits: Enjoy competitive pay, flexible hours, and career development opportunities.
- Why this job: Be part of a team that makes a real difference in local communities.
- Qualifications: Enthusiasm for customer service and strong communication skills are essential.
- Other info: Dynamic work environment with training provided and room for growth.
Customer Service Assistant
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.
Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.
You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.
If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.
Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.
We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.
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Scotmid - Customer Service Assistant employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Customer Service Assistant
✨Tip Number 1
Get to know Scotmid! Research our values and what we stand for. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about serving the community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories, so be ready to share how you can make every visit a great experience.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability and how you can adapt to our busy store hours. Show us you’re ready to jump in wherever needed, whether it’s making breakfast rolls or stocking shelves.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Scotmid family!
We think you need these skills to ace Scotmid - Customer Service Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make a difference in our community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, we love to see how your skills can transfer to this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Service Assistant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Scotmid.
How to prepare for a job interview at Scotmid Food
✨Know Your Stuff
Before the interview, make sure you understand Scotmid's values and how they serve their local communities. Familiarise yourself with their products and services, especially those related to customer service. This will show your enthusiasm and commitment to the role.
✨Showcase Your Flexibility
Since the role requires a flexible approach, be ready to discuss your availability and willingness to work varied shifts. Share examples of how you've adapted to changing situations in previous jobs, as this will highlight your ability to thrive in a fast-paced environment.
✨Customer Service is Key
Prepare to talk about your passion for customer service. Think of specific instances where you went above and beyond for a customer. This will demonstrate your understanding of what it means to provide excellent service and how you can contribute to making every customer's experience great.
✨Be Ready for Practical Questions
Expect questions about food safety practices and handling various products. Brush up on basic food hygiene and safety standards, as well as any relevant experience you have. Showing that you’re knowledgeable in these areas will give you an edge in the interview.
