Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store team, ensuring top-notch customer service and store standards.
- Company: Join Scotmid Co-operative, a community-focused retailer with 160 years of service.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Be part of a positive team culture while making a real impact in your community.
- Qualifications: Customer service skills are key; retail experience is a bonus but not essential.
- Other info: Must be 18 or over due to alcohol licensing regulations.
The predicted salary is between 24000 - 36000 £ per year.
Branch Supervisor
At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.
Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for team work, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges – all with a positive outlook while maintaining great customer and colleague relations.
As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands‑on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.
While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.
We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.
To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.
With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.
#J-18808-Ljbffr
Scotmid - Branch Supervisor (FB02) employer: Scotmid Food
Contact Detail:
Scotmid Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Branch Supervisor (FB02)
✨Tip Number 1
Familiarise yourself with Scotmid's values and community focus. Understanding their commitment to local communities will help you align your answers during any interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight your teamwork and leadership skills in conversations. As a Branch Supervisor, you'll need to motivate and manage a team, so be ready to share examples of how you've successfully led teams or resolved conflicts in the past.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role emphasises great customer relations, think about how you can demonstrate your commitment to providing excellent service and how you would inspire your team to do the same.
✨Tip Number 4
Research common challenges faced in retail management, particularly in grocery settings. Being able to discuss these challenges and how you would address them will show your proactive approach and readiness for the role.
We think you need these skills to ace Scotmid - Branch Supervisor (FB02)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Branch Supervisor position at Scotmid. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous supervisory experience in retail or strong customer service skills, make sure to emphasise these in your CV and cover letter. Use specific examples to demonstrate your ability to lead a team and manage store operations.
Showcase Teamwork and Problem-Solving Skills: Scotmid values teamwork and the ability to resolve challenges. In your application, provide examples of how you've successfully worked in a team and tackled everyday challenges in a retail environment.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Scotmid and how you can contribute to their mission of serving local communities.
How to prepare for a job interview at Scotmid Food
✨Show Your Team Spirit
As a Branch Supervisor, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you’ve motivated others. Highlight any specific examples where you led a team or resolved conflicts.
✨Demonstrate Customer Service Skills
Scotmid values great customer service. Think of instances where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your commitment to excellent service.
✨Know the Company Values
Familiarise yourself with Scotmid's mission and values. Understanding their focus on community and co-operation will help you align your answers with what they stand for, showing that you’re a good fit for their culture.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to think on your feet or handle unexpected challenges, especially in a retail environment. This will demonstrate your ability to manage day-to-day operations effectively.
